Events and Client Services Communications Manager

Scope:  We are seeking a Christ-loving, driven and results-oriented Events and Client Services Communications Manager to support our Events and Programs teams at PreBorn!. This position is responsible for developing and executing clear, compelling, and mission-aligned communications that support PreBorn!’s national events and client-facing initiatives. This role ensures that pregnancy clinic partners, donors and event participants receive timely, accurate, and Christ-centered communication that strengthens relationships, enhances engagement, and advances PreBorn!’s life-saving impact.

The Events and Client Services Communications Manager serves as a key connector between Events, Marketing, and Programs, ensuring consistent messaging, operational excellence, and a seamless communication experience across all touchpoints.

Character Qualities:  

•     Servant-Leader

•     Adaptable

•     Enthusiastic Learner

•     Innovative Builder

•     Strong Collaborator

•     Creative Problem Solver

•     Critical and Strategic Thinker

Key Responsibilities:

Events Communications Strategy & Execution

•             Develop and execute communication plans for all PreBorn! events (fundraising events, partner gatherings, trainings, and internal events).

•             Write and manage event-related content including invitations, registration messaging, scripts, run-of-show materials, follow-up communications, and donor touchpoints.

•             Partner with Events team to ensure alignment between messaging, attendee experience, and event objectives.

•             Ensure all event communications reflect PreBorn!’s mission, theological convictions, and brand voice.

Client Services Communications Strategy & Execution

•             Create and manage communication strategies for pregnancy clinic partners and program participants.

•             Develop clear, consistent messaging for onboarding, training, program updates, and ongoing engagement.

•             Collaborate with Programs and Virtual Care Services teams to ensure accuracy and clarity of client-facing materials.

•             Improve communication workflows to enhance responsiveness and partner satisfaction.

Content Development & Messaging

•             Write high-quality, mission-driven content across multiple channels (email, print, digital, scripts).

•             Translate complex programmatic or operational information into clear, compelling communication.

•             Maintain consistency in tone, messaging, and branding across all event and client communications.

•             Support storytelling efforts by integrating impact stories into event and partner communications when appropriate.

Cross-Functional Collaboration

•             Serve as the primary liaison between Events, Marketing, and Programs for communication needs.

•             Align communication timelines with event production schedules and program deliverables.

•             Collaborate with Creative team to develop assets that support communication strategies.

•             Ensure all communications are integrated into broader organizational campaigns when applicable.

Project Management & Execution

•             Manage multiple communication projects simultaneously with strong attention to detail and deadlines.

•             Build and maintain communication calendars for Events and Programs initiatives.

•             Ensure quality control for all communications, including proofreading and accuracy checks.

•             Utilize project management tools and systems to track progress and deliverables.

Performance & Continuous Improvement

•             Track and evaluate effectiveness of communication efforts (open rates, engagement, feedback).

•             Recommend improvements to communication strategies, tools, and processes.

•             Identify opportunities to streamline communication and increase clarity and impact.

Qualifications:

•            Agreement with and adherence to PreBorn!’s Statement of Faith and Code of Christian Conduct.

•            Willingness to intercede before God for the ministry of PreBorn!. Fidelity to an ever-maturing biblical, evangelical lifestyle.

•            Bachelor’s degree in Marketing, Communications or equivalent.

•            Positive, team-player with a pro‐active approach to problem solving.

•            Independent, results-focused, highly organized self-starter.

•            Ability to thrive in a fast-paced and dynamic environment, handling multiple priorities with ease and a keen attention to detail.

•            Strong writing and editing skills with the ability to adapt tone for different audiences.

•            Highly organized and execution-focused.

Experience

•            Minimum 2+ years of experience in communications, marketing, events, or related field.

•            Proficiency in email marketing platforms, CRM systems, and project management tools.

•            Demonstrated experience in above Key Responsibilities.

Benefits:

1.     Health Insurance

2.     401K Matching

3.     Paid Vacation