Credit and Collections Specialist (12 month contract)

RSL’S story:

Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs.  The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby and sixteen other branches. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca

RSL Mission

Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision

To be the environment that inspires excellence and trust within our community.

RSL Values

Gracious, Collaborative, Courageous, Innovative, Community Focused and Exceptional Experience

The Opportunity:

Scope of the position

Assist the Administration team with Credit and Collections administration and management, including collecting money owed on customer accounts, gathering credit references and researching new account applications. There will be other duties as required or assigned including report preparation, posting EFT payments, filing, assisting other administration staff and management as required or assigned.

This is a temporary maternity leave contract position for 12 months, with an opportunity to switch to permanent at the end.

Duties and Responsibilities

• Credit and collections administration and management

• Assist with payment processing

• Credit application processing and management of customer files

• Account reconciliation and analysis

• Liaise with sales team to get the information needed to facilitate the sales and collection processes

• Credit/AR month end duties

• Other related takes or projects as assigned

Education & Experience

• B2B experience

• Experience with ERP systems

• Customer service experience

Core Competencies

• Ability to learn on the fly

• Integrity and trustworthiness

• Results driven

• Customer focus

Specialized Skills

• Excellent oral and written communication skills

• Intermediate knowledge of Microsoft Office software

• Proficient in data entry

• Highly organized, with a high-level of accuracy, thoroughness and attention to detail

• Ability and willingness to take the initiative and be proactive, with exceptional follow up skills

• Motivated, and energetic, with a positive attitude and a pleasant and calm demeanor

• Proven ability to prioritize, multi task and think ahead

• Ability to work well under pressure and meet deadlines for critical tasks

About us:

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.