Systems Administrator

Job Title:  Systems Administrator

Status: Regular, Full Time (Union position)
Schedule:  Monday - Friday
Hours:  35 hours
Wage:  $29.17 - $33.49 per hour (starting at $29.17 per hour)
Grid:  12

Start Date: December 9, 2024

Date Posted: November 1, 2024
Closing Date:  Open Until Filled 

Please note that internal applicants must apply by November 7, 2024, internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity: 

The Systems Administrator supports the IT & Data Systems Management Team in all aspects of the Agency’s computer network infrastructure. This position collaborates with the IT & Data Systems Management Team in the planning and coordination of the Agency’s system infrastructure, growth analysis and capacity planning; performs installations, provides maintenance, trains staff as required; plans and coordinates projects to meet specific deadlines; updates and trouble shoots onsite security software’s; programs website updates in conjunction with the marketing team.  

Key Responsibilities:

• Supports in the management of multiple linked databases to include security, data safety and integrity, disaster recovery and development and implementation of bulk data import/export procedures as directed by the IT & Data Systems Management Team;
• Supports in the management of servers and workstations ensuring proper integration of these components with DIVERSEcity Community Resources Society computer systems;
• Supports the planning and implements system security that includes firewalls, host and client access, file permissions, and user accounts;
• Conducts growth analysis and capacity planning, and participates in capital and IT budget proposals;
• Provides on-call consulting advice and technical support to DIVERSEcity Community Resources Society users/client organizations regarding specific operational and applications issues;
• Collaborates on the designs and develops advanced methods and procedures for collecting, organizing, interpreting, and classifying data for input and/or retrieval;
• Implements FOB and surveillance camera security system to update permissions, collect data, create groups and provide captured visual records to property incidents;
• Designs and programs specific applications in response to department/client needs; installs and debugs new and/or upgraded software on server and client platforms, ensuring compliance with current site licenses;
• Programs, updates and collaborates on all website platforms and associated pages using WordPress, PHP and MYSQL;
• Collaborates for research, evaluates, recommends purchase, installs, configures and troubleshoots all hardware, peripherals, and equipment necessary to meet integrated IT systems objectives;
• Monitors and updates SharePoint user permissions;
• Responsible to update and maintain IT asset inventory for the enterprise;
• Supports the development and implementation on various training and instruction programs and tools for users on the use of operating systems applications and databases;
• Controls helpdesk ticketing system to assign user requests;
• Maintains a broad knowledge of state-of-the-art technology, equipment and/or systems;
• May lead or guide the work of other staff and/or volunteers engaged in similar functions;
• Performs miscellaneous job-related duties as assigned.  

Qualified candidates will possess:

• Minimum Diploma in Computer Science or equivalent designation;
• Minimum of 3 years recent related experience with providing IT support and infrastructures;
• Excellent interpersonal skills and ability to communicate technical terms in simple language;
• Strong experience on back-up systems and strong working knowledge of technologies/systems;
• Ability to keep current with rapid changes in the information technology environment.

A Criminal Record Check is a requirement of employment.  

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.

APPLICATION REQUIREMENTS:

To apply, please apply on the DIVERSEcity careers page and upload your resume and cover letter as separate attachments.  Please note that only Word or PDF formats can be accepted.   As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered. 

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/

Additional Information:

This position is based in our Surrey office and is hybrid set-up.  DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews. 

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at recruitment@dcrs.ca. Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 45 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion.  To learn more about DIVERSEcity visit us at https://www.dcrs.ca/

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.