INTERNAL JOB POSTING

Shelter Support Worker – SSW-9 Evenings

Employment Type: Permanent Part-Time
Schedule: Friday–Monday, 3:00 p.m.–11:00 p.m.
Rotation: Four shifts on, three days off (fixed)
Hours: 32 hours per week

Location: NVSSS Shelter (Knights Inn), Merritt, BC
Reports to: Shelter Manager
Wage: $27.00 per hour

NVSSS invites current employees to apply for the permanent part-time SSW-9 Evening position.

The Shelter Support Worker provides trauma-informed, person-centred support to shelter participants. Responsibilities include responding to crises, using de-escalation and harm-reduction practices, completing wellness and security checks, maintaining accurate records, preparing incident reports and helping maintain a safe and clean shelter environment.

Applicants should have:

• Experience supporting people experiencing homelessness, mental-health challenges or substance use;

• Strong communication, conflict-resolution and crisis-intervention skills;

• Knowledge of trauma-informed care and harm reduction;

• The ability to work independently and make sound decisions during night shifts; and

• Relevant human-services education or an equivalent combination of education and experience.

The successful applicants must complete any required employment screening, including a satisfactory criminal record and vulnerable sector check. Workplace accommodations are available during the selection process upon request.

Current employees must apply online through the job posting site by September 18, 2026.

All qualified internal applicants will be considered. Only employees selected for an interview will be contacted.