Operations Manager

Title: Operations Manager

Department: Pq’usnalcw Health Centre (PHC), Health & Healing

Status: Full-time, Permanent

Pay Grid: Manager Tier 2 ( $59,878.00 to $73,564.40  per year)

Reporting to: Health & Healing Administrator

Summary of Duties:

Reporting to the Health & Healing Administrator, the Operations Manager will oversee the continued safe and efficient operations of the Pq’usnalcw Health Centre (PHC), including oversight of the support staff for the building (i.e., Office Assistant, Receptionists and Custodians).

Key Deliverables and Expectations:

• Implements and oversees daily operations procedures for all PHC staff, including contractors and consultants.

• Hire, train, and manage, Office Assistant, Receptionists and Custodians.

• Monitors operations budget including income and expenditures, authorizes expenditures within approved spending limit, and administers budgets following policies and procedures.

• Completes all required reporting.

• Oversees and authorizes purchases of supplies and equipment, including computer equipment.

• Oversees asset management including staff management of PHC physical assets such as vehicles, equipment, and supplies.

• Creates and maintains a building cleaning plan, maintenance plan, and operations plan to ensure building sustainability.

• Manages the room rentals, cleaning inventory and purchases and building key inventory.

• Liaises with maintenance contractors to ensure all systems are fully functional and operating at maximum efficiency.

• Develops, implements and responds to after-hours on-call system with buildings.

• Perform other related duties as requested.

Experience and Attributes:

• Completion of grade 12.

• 3 years’ management experience. Operations/Office Manager experience is an asset.

• Super Host training and Building Service Worker 1 – 3 training are assets.

• Previous experience as an Office Administrator, Custodian, or Carpenter are assets.

• Advanced data management & computer skills, including Microsoft Office programs.

• Must be able to work the occasional evening and weekend.

• Valid BC Class 5 Driver’s License, a clean Driver’s Abstract, and a reliable vehicle.

• Must be able to provide a clear Criminal Record Check, Vulnerable Sector.

• Must be able to lift 25lbs.

• Certification in First Aid, WHMIS and Fall Protection an asset.

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