Quality Coordinator
NTS Amega West Canada
Leduc, AB
NTS Amega Global with headquarters in Dubai, NTS Amega has strategically located support hubs in Houston, Midland & Broussard (USA), Nisku (Canada), Dammam (KSA), Singapore and Tananger (Norway). Using conventional and advanced manufacturing techniques, these facilities provide a range of technically challenging services involving high tolerance manufacturing of complex components. Value is delivered to our clients through providing innovative contracting strategies, designed to reduce customer inventory levels, minimize equipment downtime, and optimize commercial terms.
Job Purpose
The Quality Coordinator is a integral member of the leadership team responsible for managing and improving the Quality systems and culture across the organization. This role ensures compliance with international standards, regulatory requirements, and internal policies while supporting continuous improvement, and operational efficiency. The Quality Coordinator leads cross-functional initiatives, audits, training, and investigations to promote a strong and proactive Quality culture. This role also manages the Quality Department, overseeing all quality control, quality assurance, and compliance functions for the manufacturing and servicing of drilling tools.
Principal Accountabilities
- Provide advice, guidance, and support on company policies and implementation.
- Conduct audits, observation monitoring, risk assessments, and investigations.
- Ensure adherence to local/country legislation.
- Act as liaison with regulatory agencies, clients, auditors, and contractors.
- Provide coaching, training, and support across departments.
- Serve as focal point for customer audits, due diligence, and questionnaires.
- Support continual improvement, process efficiencies, and cost savings.
- Lead implementation, maintenance, and improvement of the Quality Management Systems.
- Perform tasks with honesty, integrity, and customer focus.
- Fully cooperate with departments to maintain workflow
- Manage the Quality Department including inspectors, technicians, and related staff, ensuring quality standards are met in manufacturing and servicing drilling tools.
- Oversee non-conformance management, corrective and preventive action systems, and ensure effective root cause analysis within the Quality Department.
Knowledge & Experience Required
- General product technical knowledge.
- Bachelor’s Degree or relevant experience.
- Minimum 5 years’ experience in a Quality role.
- Process development, RCA, non-conformance, auditing, and improvement experience.
- Strong communication, teamwork, and inclusiveness.
- Experience managing a quality department in a manufacturing and/or service environment.
- Ability to work with minimal supervision.
Benefits
- Life Insurance
- Disability Insurance
- Extended Health Care
- Dental Care
- Vision Care
- Employee Assistance Program
- Health Spending Account
- Group RRSP Employer Match
- Paid Time Off
Candidate is required to report Fit for Duty and comply to Company Human Resources Policies.
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