Office Administrative Assistant

Title:                       Office Administrative Assistant

Department:       Health & Healing

Status:                   Regular Full-time

Pay Grid:               Salary Range 2 ($47,120.00 to $61,845.00 per year)

Reporting to:       Operations Manager Health

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Summary of Duties:

Reporting to the Operations Manager Health, the Office Administrative Assistant supports the Lil’wat Health & Healing Reception and Medical Transportation Coordinator in their day to day activities.  This role is fast paced with a wide array of administrative duties.

Key Deliverables and Expectations:

• Responds to incoming communication including answering telephone calls, checking telephone messages, greeting and directing visitors, collecting and distributing incoming faxes, collecting and delivery incoming mail.
• Assists staff by providing typing, photocopying, making posters and signs, ordering business cards, creating and distributing invitations for events, communicating schedules.
• Assists community members to complete forms on request.
• Assists with administrating the First Nations Health Authority Health Benefits Program, including processing of patient travel cheques, scheduling & booking rooms, transportation, data entry, communication with patients, etc.
• Familiar with FNHA resources in order to share information with patients.
• Assists with the communication between self and external partners including; hospitals, physicians, nurses and social workers, etc.
• Performs other duties as assigned by your supervisor. 

Experience and Attributes: 

• Completion of Grade 12 or an equivalent combination of education, training, and experience.
• Minimum of one year experience as a Receptionist or Administrative Assistant, including familiarity with multiple line switchboard phone systems.
• Certification or training in Reception, Office Administration, or Business Administration is an asset.
• Training in First Nations Health Benefits Patient Travel Administration is an asset.
• Proficient in computer applications including Microsoft Word, Excel, Outlook, E-requester.
• Strong knowledge of community programs, services and First Nations Health, including internal & external programs would be considered an asset.
• Willing to take work related training programs and learn internal software.
• Outstanding written and verbal communication skills in the English language.
• Strong organizational skills, meticulous attention to detail and time management skills.
• Ability to meet deadlines prioritizes assignments, manage multiple tasks simultaneously and maintain confidentiality.
• Highly professional in all aspects of business, presentation and interaction with all stakeholders, clients, and Members.
• Valid BC Class 5 Driver’s License, a clean Driver’s Abstract, and a reliable vehicle.
• Must be able to provide a clear criminal record check, vulnerable sector.
• Evening and weekend work may be required.

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