Motel Supervisor - Back of House

Title:                         Motel Supervisor — Back of House

Department:       Hitching Post Motel

Status:                    Part-time

Pay Grid:                Supervisor

Schedule:             as determined by the manager; available to work evenings and weekends

Reporting to:       Motel Operations Manager

Summary of Duties:

Under the direction of the Motel Operations Manager, the Motel Supervisor — Back of House acts as the bridge between management and front-line staff. Responsibilities include ensuring schedules, communications, and operational expectations are clear; supporting onboarding and training; maintaining morale and productivity; and keeping daily operations on plan. This role may be assigned from time to time to fulfill the duties of the Front Desk & Housekeeping Associate.

Key Deliverables and Expectations:

Staff Support & Communication:

·       Serve as primary contact for staff; relay updates and policies; provide coaching.

·       Communicate policies and expectations clearly; encourage teamwork and resolve minor conflicts.

Scheduling & Administration:

·       Prepare weekly schedules; track attendance; monitor inventory levels; maintain accurate records.

Operational Coordination:

·       Supervise daily task completion; assist during peak periods; maintain shift reports.

Onboarding & Training:

·       Support new-hire onboarding; identify skill gaps; assist with training to maintain service standards.

Compliance & Safety:

·       Promote health, safety, sanitation, and privacy practices; report hazards promptly.

Experience and Attributes:

·       Hospitality experience required; multi-department coordination preferred.

·       Strong communication skills; fair and supportive approach; problem-solver.

·       Basic administrative skills; PMS familiarity.

·       Flexible availability, including weekends, evenings, and holidays.

·       Must be able to stand for extended periods and occasionally lift up to 25 lbs.

·       BC Driver’s License preferred.

·       Clear Criminal Record Check.

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