Senior Human Resources Generalist

• Serve as the lead resource for complex employee relations matters under the direction of the Director of HR.
• Manage employee complaints, workplace conflict, performance concerns, conduct issues, and other sensitive employee matters, and escalate significant risks and recommended disciplinary or employment actions to the Director of Human Resources.
• Advise and coach managers on employee relations, corrective action, performance management, and workplace best practices.
• Conduct workplace investigations, including planning, interviews, evidence review, report writing, and recommendations, in consultation with the Director of HR where appropriate
• Apply a trauma-informed, culturally safe, and relationship-based approach to employee support and conflict resolution.
• Identify workplace risks and recommend appropriate solutions while maintaining accurate and legally defensible documentation.

• Lead and support performance management processes across the organization.
• Guide managers on performance expectations, documentation, performance improvement plans, and corrective action.
• Review performance-related documentation for consistency, compliance, and best practice.
• Support leaders in addressing complex employee performance issues.

• Provide guidance regarding sick leave, medical leave, bereavement leave, and other employee leaves in accordance with applicable policies and legislation.
• Coordinate workplace accommodation, disability-management, modified-duty, and return-to-work processes.
• Review appropriate medical or functional information and develop documented accommodation or return-to-work plans while maintaining confidentiality.
• Monitor complex cases and escalate significant operational, legal, or accommodation risks to the Director of Human Resources.

• Coordinate job-description reviews and updates with managers.
• Support position evaluation, salary-grid placement, compensation administration, and related recommendations.
• Prepare compensation, status-change, and employment-amendment documentation following the required approvals.
• Assist with compensation-review implementation and maintenance of accurate classification records.

• Support full-cycle recruitment, including developing job postings, candidate sourcing, screening, interviews, reference checks, offers, and employment contracts.
• Work with managers on recruitment strategies, workforce planning, onboarding, internal transfers, and offboarding.
• Participate in candidate assessments and provide hiring recommendations as required.

• Administer and maintain HRIS records and employee data.
• Process employee change forms, employment status updates, reporting changes, benefits administration, and related transactions.
• Prepare and maintain employment documentation, including offers, contracts, probationary reviews, accommodation records, disciplinary correspondence, and termination documentation.
• Coordinate job description reviews and updates with managers.
• Ensure employee records are complete, accurate, secure, and compliant.

• Assist with HR reporting, metrics, budgeting, systems administration, projects, and continuous improvement initiatives.
• Support the development and implementation of HR policies, procedures, and employee programs.
• Monitor compliance with applicable legislation, including the Canada Labour Code, applicable employment standards legislation, and human rights requirements.
• Assist with onboarding HR staff and provide team lead support when required
• Coordinate training activities and attend OHS meetings as required.
• Perform other related duties as assigned.

• Degree or diploma in Human Resources, Business Administration, Industrial Relations, Public Administration, Organizational Communication, or a related field. or an equivalent combination of education and relevant experience.
• CPHR designation is an asset.
• 5–7 years of progressive HR experience.
• Demonstrated experience managing complex employee relations matters, workplace investigations, conflict resolution, performance management, and progressive discipline.
• Strong knowledge of the Canada Labour Code, employment standards, human rights, workplace accommodation, and employment law, or transferrable experience with other similar legislation.
• Experience in federally regulated, Indigenous, public sector, social service, government, or similarly complex organizations is preferred.
• Demonstrated ability to build trusted relationships with employees and leaders while exercising sound judgment and maintaining confidentiality.
• Strong analytical, interviewing, investigation, report-writing, and documentation skills.
• Knowledge of trauma-informed practices and culturally safe approaches to workplace relationships.
• Understanding of Indigenous governance and appreciation for Líl̓wat Nation values, traditions, and community priorities.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Valid BC Class 5 Driver's Licence with a satisfactory driver’s abstract, with reliable transportation
• A satisfactory Criminal Record Check (including vulnerable sector screening if required).

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