56-2026 Coordinator, Parenting and Family Programs (Temporary One Year Maternity Leave replacement)

We are hiring a Coordinator, Parenting and Family Programs, who is passionate about strengthening families and supporting parents through high-quality, responsive, and trauma-informed programming. This is a unique opportunity to lead and coordinate evidence-informed parenting and family programs while also providing front-line support to families navigating complex challenges, including high-conflict separation and gender-based violence.

Join a values-driven organization with over 100 years of service supporting Ottawa families through life’s challenges, where your leadership will have a direct impact on families, communities, and systems of care, and where your professional growth is supported.

Location:                 Ottawa, Office-based.

                                      FSO-SFO is located on the unceded Territory of the

                                      Anishinaabe Algonquin  Nation

Start date:          June 2026 ( approximately one year, with the opportunity for an extension)

Position:             Temporary Full-Time Union (Maternity Leave Replacement)

Salary:                $64,092.09 to 79,125.75

Hours of Work:  35 hours per week (one evening per week and on-call coverage as required)

Job ID:                56-2026 Coordinator, Parenting and Family Programs

 ABOUT US

Family Services à la famille Ottawa (FSO-SFO) has been strengthening individuals and families—and, by extension, the Ottawa community—since 1914. We provide skillful and compassionate support to address the mental health, family conflict or violence, and parenting challenges that families face. Through accessible counselling, support groups, and educational programs, families increase their knowledge and skills, adopt healthy strategies, build meaningful connections, and enhance resilience.

We serve individuals across the lifespan and within all types of family constellations, including children, youth, transitional-aged youth, adults, seniors, couples, and families. Our work is grounded in the real needs of our clients and families, the complex environments they live in, and a strong foundation of clinical and mental health expertise.

From Mothercare during the influenza epidemic of 1917, to supporting families through post-WWII reintegration, to redefining family therapy to reflect the diverse realities of “family”, FSO-SFO continues to innovate and evolve in response to the changing needs of our community.  

We strive to lead and convene the best and most promising practices, ensuring our services remain relevant and impactful.  Today, 98% of clients report that working with FSI-SFO has had a positive impact on their lives. 

As an accredited non-profit charitable organization, FSO-SFO is a trusted pillar of the Ottawa community.  Our team is united by a commitment to well-being, belonging, community, accountability, and client-centered care.

Join us in making a lasting difference for Ottawa families.  

ABOUT THE POSITION

The Coordinator, Parenting and Family Programs, is responsible for the overall organization, planning, delivery, and evaluation of FSO-SFO’s parenting and family programming, including the CAS–VAW Collaboration for Parents and Families. The role blends program coordination and leadership with direct service delivery.

KEY RESPONSIBILITIES

 Program coordination, planning, and service delivery

•      Receives inquiries and self-referrals, as well as referrals for services from CASO and other community agencies

•      Conducts intake assessments for individual (CAS-VAW) and group programs (including Parenting through High Conflict Separation and Divorce)

•      Reviews and assigns referrals to FSO program staff and/or liaises with CASO to determine the most appropriate service plans/referrals

•      Provides counselling and coaching to program clients at the FSO office and in the community as required

•      Provides consultation to CASO employees, with a focus on improving their knowledge (skills and resources) to support  parents and families who have experienced gender-based violence

·               Develops the annual schedule and plan for the Parenting  Programs.

        book rooms/ venues for all groups

·               Coordinates CASO-VAW referrals, matching clients to appropriate counsellors/ programs, and monitors CAS-V AW availability/ caseloads.

·               Coordinates parent educators' schedules; responds to requests; provides link between parent educators and the organization

·               Works with administrative staff regarding the Parenting Program, including, but not limited to, intake and reception

·               Selects and supports program volunteers

Program Records and Evaluation

•      Maintains accurate program records and statistical data as required by the agency

•      Maintains program content and resources for each Parenting Program

•      Enters program statistical information into FSO's database

•      Compiles and analyses statistical data for reports, including those required by        program funders

•      Ensures utilization of agency evaluation tools; collects all program evaluations and ensures they are entered into the agency database

•      Writes program reports as requested by the Program Manager

•      Maintains participant stories and feedback for agency use

•      Making recommendations for program development and change to the Program Manager

Administration and Support

•      Attend community meetings, including CASO POD meetings as requested

•      Attends community programs team meetings

•      Attends agency staff meetings

•      Attends agency professional development sessions as required

•      Participation in organization committees as required

•      Responds to and manages intake inquiries and registration requests

ABOUT YOU

You are a collaborative and organized professional with strong clinical judgment and program coordination skills, bringing a trauma-informed, strengths-based, and inclusive approach to working with parents and families.

QUALIFICATIONS

·          Master’s degree in Social Work, Education, or related field
•     Registration with OCSWSSW or a relevant body
•    Counselling and group facilitation experience
•    Strong organizational and communication skills

·         Ability/ credentials to provide counselling / psychotherapy (individual and group)

·         Ability to work as a collaborative team member

·         Ability to assess, intervene, and defuse potential conflicts

·         Ability to take initiative and exercise good judgement

·         Ability to work independently within program guidelines and best practices

·       Excellent oral, written, and verbal communication in English. Bilingualism in French is considered an asset

ADDITIONAL REQUIREMENTS

• Eligibility to work in Canada
• Police Records Check (Vulnerable Sector)
• Evening and weekend work is required

We look forward to hearing from you. FSO-SFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace. Accommodation is available throughout the recruitment process. Please let us know how we can best support you.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

Please visit our careers page to see more job opportunities.