Leasing Associate

About the Opportunity
Are you a people-focused professional who thrives in a fast-paced, customer-driven environment? Zen Residential Ltd. is seeking an enthusiastic and service-oriented Leasing Associate to support leasing success and day-to-day operations for our residential communities. In this role, you will be the first point of contact for prospective and current residents, helping create a welcoming experience while supporting occupancy goals, tenant satisfaction, and operational excellence.

Who We Are
At Zen Residential Ltd., we go beyond property management by creating vibrant communities and redefining what it means to feel at home. With a reputation for innovation, excellence, and people-first service, we are proud to be a trusted leader in residential property management. Our team is passionate about delivering exceptional living experiences and building communities where residents truly belong.

Why Join Zen Residential
• Work-life balance with flexibility and support
• Ongoing training, development opportunities, and career growth
• A people-first culture built on collaboration and respect
• Opportunities for internal advancement as the portfolio grows
• Commitment to diversity, inclusion, and equal opportunity employment

What You’ll Do
• Support leasing success by conducting property tours, guiding applicants through the leasing process, and coordinating smooth move-ins
• Deliver exceptional customer service by responding to resident inquiries, concerns, and maintenance requests
• Prepare, process, and renew lease agreements while supporting rent collection and follow-up as needed
• Coordinate maintenance requests and work with vendors and contractors to ensure timely, high-quality service
• Assist with tracking leasing activity, occupancy trends, and basic financial reporting
• Ensure compliance with housing regulations, company policies, and documentation standards
• Collaborate with site teams, vendors, and leadership to support overall property performance and resident satisfaction

What You Bring
• Experience in property management, leasing, customer service, or a related role; equivalent education and practical experience will be considered
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication and interpersonal skills with a customer-focused mindset
• Experience with property management software and Microsoft Office; willingness to learn new systems
• Knowledge of residential leasing practices and housing regulations is an asset
• Professional, reliable, and service-driven approach aligned with Zen Residential’s values
• Valid driver’s licence and reliable transportation

Why This Role Matters
• Join a stable and growing company in residential property management
• Make a meaningful impact on resident satisfaction and community experience
• Work with a supportive, collaborative team that values your contributions
• Build skills in leasing, operations, and property management with room to grow

Ready to Find Your Zen
If you are passionate about customer service, community building, and creating positive living experiences, we would love to hear from you.

Apply today and be part of the future of residential property management.

We thank all applicants for their interest in Zen Residential Ltd. Only those selected to advance in the hiring process will be contacted.