Marketing & Communications Specialist

Job Title: Marketing & Communications Specialist

Status:  Regular, Full Time (Union position)

Hours:  35 hours/week

Schedule: Monday - Friday (some evenings and weekends as required)

Grid: 12

Wage: $29.17/hr - $33.49/hr (starting at $29.17/hr)

Start Date:  April 2025

Date Posted:  March 19, 2025

Please note that internal applicants must apply by March 25, 2025, internal applications received after this date will not be considered as internal and seniority will not apply. position will remain open until filled.

The Opportunity:

DIVERSEcity is seeking a full-time Marketing & Communications Specialist to join our team to support the non-profit organization as a whole, as well as its diverse programs, services and events. This position will support the marketing and communications team and will be responsible for producing and promoting print and digital communications collateral with the goal of engaging existing and potential clients, and stakeholders, and raising the organization’s profile and thought leadership in the community. Storytelling and social media marketing are integral to the role, as well as other tasks and duties required to support content campaigns, thought leadership and events.

The key areas of responsibility are:

• Research, write and edit magazine-style stories about people and issues for various purposes including press releases, articles, e-newsletters, flyers, brochures, outreach packages, publications, and more;
• Write and design flyers and brochures to agency brand standards;
• Create multimedia posts for social media and website;
• Support internal communications through helping develop internal news bulletin, staff events and workshops, staff manuals
• Help with updating website, calendars and Google Adwords, and tracking digital analytics;
• Analyze and report on effectiveness of marketing and public relations programs;
• Develop and post social media content and help develop social media calendars;
• Liaise with program teams to develop marketing content and plans;
• Liaise with media and third-party stakeholders to promote organization events, announcements and programs;
• Develop new marketing and PR opportunities to advance the organization's strategic priorities;
• Help plan and promote events, and support various program teams' attendance at community events and festivals with preparation of tabling material.
• Attend some events as needed, with some flexibility for evening and weekend events;
• Manage and upkeep the photo archive, contact lists, and ad and press clippings;
• Adhere to Society and department Policies and Procedures;
• Perform other duties as assigned by Manager.

Qualified candidates will possess:

• Diploma in marketing, communications or equivalent, plus minimum 2 years of professional employment experience, preferably with a combination of corporate and not-for-profit exposure;
• Published examples of issues-based articles and people profiles from a journalism or corporate/non-profit setting;
• Excellent verbal and written English communication skills;
• Excellent creative writing skills, editing skills and an understanding of how to develop compelling content;
• Ability to work cooperatively in a team environment, and juggle multiple projects at a time;
• Ability to follow corporate style guides and ensure brand consistency with a keen attention for detail and proofreading;
• Experience with social media, multimedia/video content, Google Adwords;
• Proficiency with Microsoft Office, WordPress and Adobe Suite software; graphic design training preferred;
• Basic photography and videography skills;
• Knowledge of diversity and social justice issues, with a focus on Surrey, Delta, Langley and White Rock, is an asset;
• All other duties as assigned.

A Criminal Record Check is a requirement of employment.  

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.

APPLICATION REQUIREMENTS: 

To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted as part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered. 

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/. 

ADDITIONAL INFORMATION: 

This position is based in our Surrey office and is currently a blend of remote and in-person services.  DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/.  Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients. 

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence. 

About DIVERSEcity 

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 45 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/. 

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.