Outreach Program Coordinator - Affordable Housing

Type: Full-Time Salaried (37.5 hours per week)

Reports to: Community Connections Centre Manager

About the YWCA: The YWCA is a leader in Prince Albert, providing awareness and advocacy for Women and other vulnerable individuals within our community. Empowering individuals, families, and communities to achieve overall wellbeing.

Responsibilities: The Outreach Program Coordinator focuses on promoting housing stability, independence, and overall well-being through comprehensive assessments, individualized support planning, advocacy, life-skills development and community resource coordination. 

Qualifications:

• Minimum 1 to 3 years of practical work experience in human services, supportive housing, and outreach work. 
• Knowledge and understanding of Indigenous culture/vulnerable peoples/homelessness.
• Knowledge of community resources and support systems within Prince Albert and surrounding areas.
• Maintain professional boundaries in and out of the workplace as outlined in the YWCA Code of Conduct and Ethics Agreement.
• Valid Class 5 Saskatchewan Driver’s Licence with a clean abstract.
• Reliable Vehicle.
• Excellent written, verbal, and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, Power Point, Outlook).
• Must pass Criminal Record Check and Vulnerable Sector Check.
• Strong organizational, administrative, and time management abilities.
• Must be available for the on-call rotation.
• Ability to work independently as well as part of a team.
• Must be a positive role model of life and social skills for the client.
• Good time management skills. 

YWCA Additional Benefits:

• YWCA Additional Benefits.
• 3 Weeks paid vacation time
• Benefit packages (life insurance, health, dental, LTD), employee pays a porition
• 5% Matching Pension Plan
• 1EDO Per month
• Professional Development Opportunities

Basic Duties:

• Maintain written and computerized records, compile reports, and complete other program documents (including case notes, statistics, letters, etc.)
• Uphold and maintain policies and procedures for the YWCA Affordable Housing Program.
• Case plan development, tracking, and execution.
• Provide monthly and annual reports to management, and a monthly calendar of events for clients. 
• Set long and short-term goals with a timeline for completion. 
• Ensure that all incidents are properly documented and reported to the manager.
• Provide transportation to client appointments as needed.
• Occasional work in non-traditional hours as assigned by management. 
• Collaborate with Outreach Coordinators in the other YWCA programs including Windsor, Oakdale, Kindred Spirit, and Our House Supportive Recovery Centre.

Program Specific Responsibilities:

• Work closely with the CCC Housing Coordinator for intakes, and application assessments.
• Develop and coordinate a plan for individuals to transition into their new housing. 
• Monitor and evaluate client progress toward housing stability and independent living goals.
• Maintain accurate and up-to-date client records, case notes, assessments, and service plans.
• Conduct regular follow-up meetings and home visits to assess client well-being and program participation. 

Housing Support and Stabilization:

• Assist clients in securing and maintaining safe, stable, and affordable housing.
• Meet hourly support requirements for each client on caseload.
• Support clients in understanding tenatn rights and responsibilities.
• Establish positive rapport with landlords in the communtiy. 
• Provide guidance regarding budgeting, rent payments, household management, and independent living skills
• Identify and address barriers that may place clients at risk of housing loss.

Outreach and Advocacy:

• Assist in setting up community supports, such as educational applications, income supports, healthcare services, counselling, parenting programs, employment opportunities, and community resources. 

Life Skills Development:

• Encourage clients to build natural support and strengthen community connections.
• Provide coaching and support in areas such as: Budgeting, Household management, Personal wellness and self-care, Employment readiness, Community Integration, Communication and problem-solving skills.
• Encourage clients to build natural support and strengthen community connections.

Program Monitoring & Reporting:

• Monitor client participation and progress using established program outcomes and indicators.
• Prepare reports, statistics, and documentation as required by program funders and organizational policies. 
• Review the communications board, emails and logbooks when coming on shift.
• At all times, be aware of the Affordable Housing environment to ensure it is safe, clean, and welcoming.
• Other duties and responsibilities as deemed necessary by management, to ensure the effective operation of the Affordable Housing program.
• Follow safety and security policies at all times.

All YWCA Prince Albert positions contain a three-month probation period. 

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