Summer Youth Student – IT & Operations Assistant

Job Title: Summer Youth Student - IT & Operations Assistant
Location: Sechelt, BC
Pay rate: $19.50/hr + 4% vacation pay (total pay $20.28)
Term start: June 9, 2025 – August 29, 2025
Working Hours: 30 hrs/ week 

About Community Services

Since 1974, Sunshine Coast Community Services Society has been at the heart of creating positive change for people on the Sunshine Coast. With a legacy built on care, dedication, and adaptability, we proudly offer over 30 impactful programs across the region. Our work spans four vital areas: Community Action and Engagement, Together Against Violence, Child and Family Counselling, and Family, Youth, and Children’s Services.

Guided by our core values—social justice, interdependence, diversity, compassion, and respect—we are driven to empower individuals and strengthen our community. We’re seeking passionate, values-driven individuals who want to make a real difference in the lives of others. If that sounds like you, join us and be part of our meaningful journey!

About the Role:

SCCSS is seeking a motivated and tech-savvy Summer Student – IT & Operations Assistant to support our staff and operations team with day-to-day technology and facilities coordination tasks. This role is ideal for someone starting their career, transitioning into the nonprofit sector, or on a summer student program. You’ll receive on-the-job training, mentorship and exposure to a wide range of administrative functions that are foundational to any career path.

What You’ll Do

Technology Support:

• Provide in-person, phone, email, and virtual tech support to SCCSS staff across various sites.
• Monitor and respond to IT support requests via the IT@sccss.ca helpdesk email.
• Troubleshoot and assist with commonly used software (e.g., Windows, Microsoft Office Suite, Outlook, MS Teams, Zoom, Acrobat).
• Support use and functionality of desktop/laptop computers, tablets, printers, scanners, and mobile devices (iPhone 13)
• Configure devices and applications, provide basic user training, and escalate issues as needed.
• Document issue resolution and maintain organized ticket records.

Operational Support:

• Collaborate with the Facilities Manager and Operations Administrator to support office moves, relocations, and equipment setup (MAC tasks – Move/Add/Change).
• Manage inventory and coordinate software updates for IT equipment and peripherals.
• Assist with internal communications related to operational updates and system maintenance.
• Coordinate with external IT service providers (e.g., Service First Total Solutions, contractors, and mobile service providers) to resolve technical or equipment-related issues.
• Perform other duties as assigned.

What You Bring

• Must be between the ages of 15 and 30 years.
• Currently enrolled in a post-secondary program, preferably in Information Technology, Computer Science, Business Administration, or a related field.
• Strong communication and interpersonal skills.
• Ability to troubleshoot basic hardware/software issues with confidence.
• Experience using Microsoft Office Suite, Outlook, Zoom, and MS Teams.
• Organized, self-motivated, and able to manage multiple tasks with minimal supervision.
• Previous customer service or IT support experience is an asset.

How to Apply
Please provide your resume as part of your application for this role. Visit our career page for more opportunities. We are committed to ensuring our application process is accessible to all candidates. If you require accommodations during any part of the application process, please contact hr@sccss.ca

Please visit our careers page to see more job opportunities.