Youth Worker

Youth Worker - Rights of Passage (ROP) Program

Full Time, On site

Wednesday - Sunday - Day, Afternoon, Evenings

Level 6

Purpose of Position

The successful candidate will be responsible for direct implementation of Covenant House philosophy, mission statement, and policies as they pertain to transitional housing. This position is day/noon/evening from Wednesday - Sunday

Responsibilities: 

• Consistent Worker (CW) is responsible for care coordination of 6 to 8 participants in ROP. CW role includes building a professional therapeutic relationship with participants, participation in case management team meetings (CMT) and updating participants’ ISP Touchpoint on ETO.
• Completing intakes and supporting participants through orientation, their stay in program and successful transition to independent living or other supportive housing. 
• Assessment of participants' needs, planning, referrals to other supports, ongoing council and documentation on ETO. 
• Utilizing a trauma-informed approach, harm reduction approach and relentless. engagement in supporting participants with their goals of independent living. 
• Facilitating a minimum of two workshops per month for participants; group and individual life skills.  
• Crisis/Emergency intervention (UMAB) for participants with histories of trauma.
• One on one support with participants on their daily routines such as personal hygiene, laundry, cooking, budgeting and room cleanliness. 
• Advocating for participants internally and Community Partners. 
• Accompanying participants in the community for activities and appointments. 
• Shift coordinating when Team Leaders are not available. This includes delegating responsibilities among staff on shift, and taking primary accountability for the safety of everyone in program. 
• Conducting reception functions and monitoring program areas of 21 McGill for safety. 
• Monitoring external environment including completing checks as needed. 
• Assisting in training and orienting of new staff, volunteers and students. 
• Completing other tasks delegated by Supervisor and/or Shift Coordinator.

Qualifications:

• College or University degree or diploma in child and youth work or equivalent.
• Minimum two years’ experience in a shelter or transitional housing program. 
• Demonstrated ability of using trauma-informed approach with youth. 
• Understanding of good case management practice. 
• Knowledge of adolescent developmental theory and specific issues related to youth experiencing homelessness. 
• First Aid, CPR, UMAB and basic computer skills (SMIS, ETO, Word, Excel, etc.).
• Ability to identify, assess and intervene differentially with youth in crisis. 
• Excellent verbal and written communication skills. 
• Knowledge of community resources.

What we Offer:

• Meaningful work.
• Competitive compensation. 
• Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.  
• Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Interested candidates are welcome to apply directly to this posting on or by April 29, 2024. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls please. 

About Covenant House Toronto 

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day. 

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.        

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.

Please visit our careers page to see more job opportunities.