Workers' Comp Coordinator - Full-time, M-F - Physician Practice

Covington, LA Full-time

The Workers' Comp Coordinator performs a variety of tasks as the first point of contact by the patient/nurse case manager with the clinic.  The individual is responsible for coordinating all scheduling requests, answering questions, responding to emails and incoming referrals, coordinating all medical records/imaging, and communicating the plan of care following the patient encounter.  The individual must work collaboratively with many team members to provide seamless support to the clinic. This position also completes data entry and provider notification to ensure timely service within contract-mandated timeframes.

  • Must have Workers' Comp experience with 1010, 1009 forms
  • Must have strong communication when speaking with insurance adjustors, attorney's, work case managers, etc.
  •  Knowledge of Workers' Comp guidelines, etc.
  • Initiates claims for payments
  • Maintains work operations by following policies and procedures
  • Maintains quality results by following standards
  • Protects client value by keeping collection information confidential
  • Updates job knowledge by participating in educational opportunities
  • Maintains good work ethic with co-workers
  • Proficient in Excel 
  • Strong collections experience

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Required)

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