Wellness and Aquatics Director
POSITION SUMMARY:
The Wellness and Aquatics Director position supports the work of the YMCA of Collier County, Inc., a leading not-for-profit organization committed to strengthening the communities in Collier County through its core focus areas of Youth Development, Healthy Living, and Social Responsibility. The Wellness and Aquatics Director is responsible for the growth and success of the Healthy Living and Aquatics Departments and its programs and services, with an emphasis on Healthy Aging, Group and Individual Wellness/Fitness programs, pool activities, and ensures the development and implementation of high-quality programming to serve our community and its needs. This position is a coach, leader, instructor, personal trainer, mentor, and supervisor to all staff in the Healthy Living/Aquatics Department. In addition, the Director will be responsible for auditing, training, and evaluating staff as well as ensuring that all safety and risk management procedures are followed for the YMCA of Collier County.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
Supervises Healthy Living Coaches, Group Exercise Instructors, Personal Trainers, Lifeguards, and swim lesson instructors including hiring, developing, coaching, evaluating, managing performance, etc. along with coordinating schedules shifts, classes, and personal training appointments.
Provide overall direction, scheduling, and supervision of all I.S.R. (Infant Safety Response) programs and S.A.W. (Safety Around Water) lessons, and Competitive Swimming, and develop additional programs and services.
Development and implementation of the organization’s HIPAA Fraud and Abuse compliance policies and procedures (“Compliance Program”).
Responsible for logging duties performed during shift and providing weekly reports on progress along with statistics on programs.
Respond to inquiries from the general public and members of public health & physician communities about programs.
Maintain pool and fitness areas and equipment of responsibility to ensure areas are clean, safe and equipment is in working condition.
Implement and create classes according to the needs of the community and have oversight of all activities scheduled in gymnasium.
Monitoring program reports (financial and participation) to ensure all proper paperwork is up to date especially with fees paid and waivers signed.
Monitors and expands programs within the community in accordance with strategic and operating plans.
Secures and schedules facilities. Transports and sets up equipment for programs; monitors and purchases necessary equipment with supervisor approval as budget permits.
Develops and maintains collaborative relationships with community organizations related to areas of responsibility.
Assists in YMCA organizational fund-raising activities and special events. Must attend and assist with two a year.
Responds to all member and community inquiries and complaints in a timely manner.
Assists with Program Committee meetings and other meetings as required.
Monitors and evaluates the effectiveness and participation of programs.
Explore and utilize modules within Daxko for program effectiveness.
Other duties as requested by management.
Meets all program enrollment, retention and quality benchmarks by marketing and promoting the Personal and Small Group Training Programs.
Provide leadership and support to the annual fundraising campaign and volunteer committees as assigned. Develops and maintains effective working relationships with the community.
YMCA COMPETENCIES:
Supports the Mission, Vision, and Direction of the YMCA: Understands and supports the mission of the YMCA; displays the YMCA values of Caring, Honesty, Respect and Responsibility as well as displays flexibility and the ability to accept change. Is willing to try new methods and make suggestions. Shows a strong commitment to the YMCA, conveys enthusiasm for the YMCA and for his/her work.
Builds Community: Understands and embraces the role of volunteers; helps members and participants make connections to others and to the YMCA; practices effective relationship building techniques; supports the role of fundraising in achieving the YMCA mission.
Provides a Quality Experience for Members, Participants, Internal Customers and Others: Possesses the ability to deliver outstanding experiences for members, participants, internal customers, and others; builds warm and supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for better ways to serve and involve members, participants, internal customers, and others.
Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within agreed upon timeframes; follows standards, policies and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings and other work-related activities; uses good judgement; uses YMCA resources appropriately and efficiently.
Uses Effective Personal Behaviors/Communicates Effectively: Treats everyone with courtesy, respect, and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.
QUALIFICATIONS:
Bachelor's degree in Exercise Science, Kinesiology, Health Promotion, or equivalent field.
Minimum of 3-5 years of proven success in a supervisory role and program management in the health and fitness industry, or related field.
Current CPR certification.
Group Exercise and Wellness Coaching Certifications.
PT Certification (ACE, NASM, ACSM, NFPT, NSCA, NCSF)
Excellent communication skills.
Ability to promote the Y to the community and within programs and understand the YMCA mission and purpose as a cause-driven movement.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Understands the YMCA is a public accommodation committed to inclusion and compliance with the Americans with Disabilities Act (ADA).
Must be able to meet the Association’s background screening requirements.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to bend, stoop, kneel, twist, sit, reach with hands, grasp, stand, hear, speak, have finger dexterity, walk, lift up to 10 pounds, push, pull, and have visual acuity.
Sufficient strength, agility, and mobility to perform essential functions of position and to safely supervise program activities in a wide variety of indoor and outdoor locations.
This position supports the Marco Island branch; employee must be able to commute on occasion to either site.
Onsite attendance is required of this position.