Weekend Night Caseworker
Job Title: Weekend Night Caseworker
Company: John Howard Society of Victoria
Location: Victoria, BC, In Person
Job type: Part-time
Work hours: 16 hours/week, Friday, Saturday night’s, 12 am - 8 am
Salary: $22.28 - $23.63 per hour
Benefits: Employee Engagement Activities, Organizational Events, Dental care, Disability insurance, Employee assistance program, Extended health care, Life insurance, Paid time off, RRSP match
About the organization:
The John Howard Society of Victoria is a dynamic, innovative social service organization that strives to create safe, healthy, and inclusive communities for all. Our goal is to help individuals achieve greater independence by providing support with housing, life-skills, education, employment, and community-based services.
At John Howard Society of Victoria, we come from various backgrounds and share a common goal of wanting to make things better in our community, for our community. We believe in creating a dynamic work environment that adapts to your needs.
What We Offer:
Competitive Benefits: Enjoy paid vacation, sick and personal time, health and dental plans, long-term disability, critical illness and a registered pension plan / RRSP
Supportive Environment: Our Employee Assistance Program and professional development opportunities are designed to help you succeed both personally and professionally. We invest in our employees' growth through training programs, workshops, and mentorship opportunities.
Engaging Culture: Be part of a friendly team that values your input! With numerous employee committees, you can make your voice heard and contribute to meaningful change for our clients and our community.
Employee Engagement: We often organize team and social gatherings to strengthen relationships and foster camaraderie to create a supportive network among colleagues.
Impactful Work: Employees at JHS Victoria are driven by a shared mission to make a positive difference in the community. Engaging in meaningful work enhances job satisfaction and connects team members to a greater purpose.
Our Vision, Mission, Goals, and Values
Our Vision: A safe, healthy, and inclusive community for all
Our Mission: We contribute to a safer, stronger and more sustainable communities by supporting people to achieve greater independence
Our Goals:
Service Excellence: Improve the quality of life of the people we service through more relevant, accessible and sustainable services.
Organizational Sustainability: Realize a resilient operational and governance model that supports JHSV to consistently serve the end-to-end client journey.
Capacity: Increase our capacity to work effectively and efficiently as a team.
Our Values:
Our Service Commitments (How we provide services to clients) – Dignity, Advocacy, Empowerment
Team Values (How we work together) – Collaboration, Accountability, Resiliency
About the Role:
The Weekend Caseworker is responsible for monitoring and supporting the residents of the John Howard Society.
Responsibilities:
1. Administration
Carry out rounds and bed checks at irregular intervals, a minimum of two times during each shift at Manchester House and Gelling Manor
Answer phones, greet the public and visitors with discretion
Access and maintain documentation on SharePoint
Attend employee meetings as required and when possible
Read all memos about the operation of the House and keep abreast of new developments relating to the Correctional Service of Canada
Record pertinent resident information on the Case Administration Management System (CAMS)
Record House maintenance and shift rounds in the Duty Logbook
Maintain petty cash
Undertake special assignments as required by the House Director
Record pertinent information in the Logbook and on CAMS
Check resident sign-outs to ensure accuracy
Follow working alone (safety line) procedures for check-ins
2. Management
Ensure the house is not left unattended by employee and must remain awake for the duration of the shift
Ensure office and House is clean and organized
Initiate contact with National Duty Parole Officer when required
Advise the House Director of concerns regarding House management or residents, including infractions of House rules/curfews or policies
Monitor curfew regulations and report infractions to appropriate authorities
Monitor Residents for drug and alcohol violations and record violations for reporting to the Parole Officer
Monitor all security systems
3. Client Support
Establish positive communication with and endeavor to maintain rapport with each resident
Exchange information related to resident concerns and direct the resident to appropriate resources
Allow resident’s access to prescribed medication
Develop, implement and maintain a program plan suitable to the proposed client, and encourage the client's interest and participation
4. Community Engagement
Liaison with agencies affiliated with John Howard Society
Qualifications:
Experience working with vulnerable populations, including those with mental health, addictions, and developmental disabilities.
The skills to understand the use of authority in supervision and to intervene effectively in crises and participation.
Skills and Abilities:
Criminal Record Check
Correctional Services of Canada Enhanced Security Check
Emergency First Aid
Competencies:
Communication Skills: Ability to convey information clearly and effectively to residents, colleagues, and external agencies. Proficient in active listening to understand resident needs and concerns.
Crisis Intervention: Skills in assessing and responding to crisis situations effectively, ensuring safety for residents and staff.
Organization and Time Management: Capable of managing multiple responsibilities efficiently, including documentation and monitoring tasks.
Attention to Detail: Diligent in maintaining accurate records, monitoring compliance with house rules, and conducting regular checks.
Team Collaboration: Ability to work effectively with colleagues and external agencies to provide comprehensive support to residents.
Cultural Competence: Understanding and sensitivity to the diverse backgrounds and experiences of residents, particularly those from vulnerable populations.
Problem-Solving Skills: Ability to identify issues and develop appropriate solutions quickly while considering residents’ welfare.
Personal Characteristics:
Empathy: A compassionate approach to understanding and supporting residents facing challenges.
Integrity: Commitment to ethical practices and maintaining confidentiality in all interactions.
Resilience: Ability to handle stress and remain calm in challenging situations, especially during emergencies.
Proactive Attitude: Initiative in identifying potential issues and addressing them before they escalate.
Dependability: Reliability in fulfilling responsibilities, ensuring the safety and well-being of residents throughout the shift.
Adaptability: Flexibility in adjusting to changing situations and resident needs as they arise.
Professionalism: Maintaining a positive demeanor and professional conduct, even in difficult circumstances.
Work Expectations:
This job description provides an overview of the duties and responsibilities for this role but does not list every task within it; all tasks and job requirements will be within the framework and context of this job overview.
Employees are expected to follow policies and procedures as provided. The position requires the employee member to function primarily independently and yet remain aware that they are part of an employee team, performing in a therapeutic community.
Diversity and Inclusion at JHS Victoria:
At the John Howard Society of Victoria, we proudly embrace the rich diversity of the communities we serve, and we’re excited to invite applicants from all backgrounds to join our team! We warmly welcome candidates who are racialized persons or persons of color, Indigenous Peoples, women, individuals with disabilities, those who identify as 2SLGBTQ+, and anyone who brings unique perspectives and ideas to the table.
We understand that everyone’s journey is different, and we are committed to providing the support needed to ensure equal opportunities for success throughout the hiring process. If you require any accommodations during your interview, please don’t hesitate to let us know. We’re here to help!
How to Apply:
If you’re passionate about making a positive impact in people’s lives and meet the qualifications for this role, we’d love to hear from you! Please submit your application through our portal. We’ll be reviewing applications on an ongoing basis until the position is filled, so don’t wait—apply today and take the next step in your journey with us!