Volunteer Coordinator

Position Summary:

The Full-Time Volunteer Coordinator at Waterfront Rescue Mission is a vital role responsible for overseeing and coordinating the engagement of volunteers in support of our organization's mission. The Volunteer Coordinator will play a key role in recruiting, training, and managing volunteers, ensuring they have a rewarding and impactful experience while contributing to the success of our programs and services.  The Volunteer Coordinator will be responsible for volunteers at the Pensacola and Mobile Mission and the seven Thrift stores Waterfront operates. 

Qualifications:

• Exemplify and model Christian behaviors and values and possess high ethics, honesty, and character.
• Bachelor's degree in a relevant field or equivalent work experience.
• Previous experience in volunteer coordination, community engagement, or related roles within a non-profit organization preferred.
• Excellent interpersonal and communication skills to interact with diverse groups of volunteers, staff, and community partners.
• Strong organizational abilities, attention to detail, and ability to manage multiple tasks effectively.
• Demonstrated leadership skills and the ability to motivate and inspire volunteers. Proficient in using computer applications and databases for volunteer management.
• Passionate about serving the community and working with individuals experiencing homelessness or poverty.
• Flexible schedule, as some evening and weekend work may be required.

Responsibilities:

• Volunteer Recruitment: Develop and implement strategies for attracting and recruiting a diverse pool of volunteers through outreach efforts, community partnerships, social media, and other relevant channels.
• Volunteer Onboarding and Training: Conduct thorough orientation and training sessions for new volunteers to familiarize them with the organization's mission, values, policies, and specific roles.
• Volunteer Placement: Match volunteers' skills, interests, and availability with appropriate opportunities within the organization, ensuring a mutually beneficial experience for both volunteers and the mission's needs.
•  Volunteer Communication: Maintain regular communication with volunteers to provide updates, express gratitude, and address any concerns or questions they may have.
•  Volunteer Scheduling: Create and manage volunteer schedules for various programs, events, and initiatives, ensuring adequate coverage to meet the organization's needs.
•  Performance Monitoring: Establish methods to track and evaluate volunteer performance and impact, providing feedback and recognition to volunteers for their dedication and contributions.
•  Database Management: Maintain accurate and up-to-date volunteer records, ensuring confidentiality and compliance with data protection regulations.
• Volunteer Appreciation: Plan and execute recognition events and appreciation initiatives to acknowledge the valuable contributions of volunteers to the organization.
• Collaboration with Program Managers: Collaborate with program managers to identify volunteer needs and ensure that volunteers are effectively integrated into program activities.
• Safety and Compliance: Develop and implement safety protocols for volunteers, ensuring compliance with health and safety guidelines.
• Continuous Improvement: Regularly assess the volunteer program's effectiveness, identify areas for improvement, and implement necessary changes to enhance the volunteer experience and organizational impact.

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities this job requires include Close vision, Distance vision, and Depth perception. While performing the duties of this Job, the employee is regularly required to talk or hear and must be able to manipulate office equipment. The employee is frequently required to sit.  The employee is occasionally required to stand for long periods of time.

Work Environment:

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. The Public Relations Associate will work in a fast-paced, multi-challenged environment, high energy and the ability to work with many others throughout the day should be expected.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.