Food & Beverage General Manager

Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Work in an amazing destination town surrounded by breathtaking mountains and spectacular lakes filled with year-round adventure!
Enjoy world class mountain biking, hiking, fishing, ziplining, horseback riding, river rafting, water sports, Glacier National Park, and more...Need housing?  Please inquire.

Averill Hospitality is seeking a Venue Manager to work with our food and beverage team.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Venue Manager oversees all aspects of the Venue. They are also responsible for all aspects of supervision of the staff including hiring, training, coaching, disciplining, and reviewing staff. 

They must meet all goals set forth by budgeting to sustain a profitable department and work closely with the other departments such as Food Truck Owners, Retail Vendors, Entertainment Management and must attend all necessary meetings to ensure the knowledge needed to perform this task.

MAIN DUTIES AND RESPONSIBILITIES:

• Interviewing, selecting, training, supervising, counseling, and disciplining staff.
• Supervising the truck yard during meal periods to ensure that all standards and steps of service are met through all guest interactions.
• Ensuring that checklists, requisitions, and proper opening and closing functions are completed each shift.
• Communicate effectively, both verbally and in writing, to provide clear directions to the staff.
• Lead and inspire all employees to work to their highest capabilities in order to achieve the highest possible standards.
• Ensure staffing levels for the ice cream truck and bar are accurate based on forecast. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, i.e. Specials, 86’d items, entertainment, reservations, etc.
• Interact positively with customers. Resolve problems to the satisfaction of the guest.
• Move throughout the facility, bar, and ice cream truck areas to visually monitor and take action to ensure food and drink quality and service standards are met. Verify temperatures, judge appearance, taste of products, and check preparation methods to determine quality.
• Utilize computer/POS to input and retrieve necessary data to accurately monitor labor cost.
• Maintain cleanliness of food truck yard daily.
• Work closely with Director of Beverage in monthly beverage inventory.
  
• Assist in planning and setting up special events.
• Solid beverage experience to include wine knowledge, experience with menu costing, design, and analysis.
• Institute whatever safety measures are necessary to comply with appropriate Local and National regulations.
• Develops and implements procedures to improve operations.
• Develop and post schedules based on business levels.
• Complete biweekly payroll.
• Must have experience with beverage ordering and maintaining par levels.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

• Thorough knowledge of Food & Beverage outlet operations including food, beverage, supervisory, and guest interaction.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to accomplish necessary tasks on a computer.
• Knowledge of food & beverage operations and products, drink service and supervisory knowledge.
• Requires standing and walking 95% of the workday.

LEADERSHIP REQUIREMENTS

• Ability to manage change effectively.
• Strong community relationship
• Ability to conceptualize the mission.
• Provide leadership to achieve the mission.
• Provide leadership to the bar, dessert truck, food trucks, vendors, and musicians to achieve their goals and objectives.
• Communicate the goals and objectives and inspire employees to achieve those goals.
• Develop and implement a daily business plan.

MANAGERIAL REQUIREMENTS

• Clear, concise written and verbal communication skills.
• Demonstrate team building experience.
• Track record promoting an atmosphere of teamwork.
• Demonstrate ability to lead by example.
• Build morale and spirit.

BUSINESS SKILLS

• Proven ability to increase revenues
• Demonstrates integrity and business ethics
• Excellent time management skills
• Strong organizational skills
• Strong customer service orientation and skills
• Excellent listening skills
• Exceptional detail in follow-up
• Follow/enforce company policies and procedures
• Resolve problems
• Assume responsibility/accountability
• Create courteous, friendly, professional work environment
• Provide overall direction, coordination, and ongoing evaluation of operations Creative problem solving skills

EXPERIENCE/ LICENSES OR CERTIFICATES

• Any combination of education, training or experience that provides the required knowledge, skills, and abilities. High School graduate or equivalent required.                                                  
• Minimum of 2 years' experience in a restaurant or related field.
• Participative management style.
  
• Abilities to inspire, train, and develop people for promotion.
• Instill a guest service attitude in all employees.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.