PT & FT Valet Attendant

At The Lodge at Whitefish Lake, we believe in creating unforgettable experiences. As one of the only AAA Four Diamond-rated resorts in Montana, we specialize in organizing and executing high-quality corporate events, conferences, and special occasions. Our dedicated team is committed to delivering exceptional service and ensuring every event is a resounding success. We are seeking a dynamic and talented Valet Attendant to join our team and contribute to our continued growth. 

SOME OF OUR GREAT PERKS!

• COMPETITIVE PAY +TIPS!
• PAID TIME OFF
• MEDICAL, DENTAL AND VISION
• 401(k) MATCH
• HOTEL, RESTAURANT, SPA & RETAIL DISCOUNTS
• FLEXIBLE SCHEDULES (DAY AND EVENING SHIFTS)

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE

 Act as a host or hostess to all arriving and departing guests.  Acknowledges and greets each guest with enthusiasm and prescribed terminology immediately upon the guest’s arrival and delivers “Service with a smile.” 

MAIN DUTIES AND RESPONSIBILITIES

·       Create excitement through guest interaction and conversation. 

·       Delivers five-star service by accurately escorting arriving guests to rooms, handle baggage transfers, and accommodate guests’ special requests. 

·       Perform same functions when guests depart 

·       Act as valet attendant as business needs dictate. 

·       Must be a team player with entire hotel staff. 

·       Must be courteous, friendly, and able to represent the hotel professionally to hotel guests. 

·       Must be knowledgeable on the various types of rooms and amenities that are available at the hotel, as well as the activities and services available. 

·       Must be very familiar with the local attractions in the surrounding areas in order to comfortably make recommendations and give directions. 

·       Must be service-oriented and actively looking for ways to help people. 

·       Active listener: gives full attention to what others are saying and takes time to understand the points being made while asking appropriate questions and not interrupting at inappropriate times. 

·       Ability to write effectively as appropriate for the needs of teammates and guests. 

·       This is a rewarding and physically demanding job.  Candidates must be able to perform the required duties of a valet attendant (jogging, long periods of being on feet, extended periods of being outdoors in all types of weather, etc.) 

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY 

• Ability to communicate effectively verbally, in writing, and over the phone, with Staff, Senior Management team members, and Ownership. 
• Excellent leadership, interpersonal and problem-solving skills. 
• Use suggestive selling techniques to promote services of the hotel. 
• Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance. 
• Ability and willingness to work with various office equipment and software systems. 
• Must maintain a positive influence in the community and positive relations with area vendors. 
• Able to operate a manual transmission. 
• Good driving record ( no more than 3 moving violations in the last 3 years, no DUI, DWI, reckless driving, or suspended/revoked license). 
• Teamwork-Balances team and individual responsibilities, exhibits objectivity and openness to others' views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team's success above their own interests.
• Quality-Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.
• Guest Service-Responds promptly to guests' needs and takes ownership of the overall guest experience.
• Professionalism-Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, and follow through on commitments.
• Profitability-Makes a conscientious effort to help minimize waste of products, equipment, and supplies to increase the department's' profitability and the entire property. 

·       

PHYSICAL REQUIREMENTS 

FREQUENCY KEY: Rare- Up to 1 hour, Occasional- 1 to 3 hours, Frequent- 3 to 6 hours, Constant- 6 to 8 hours 

PHYSICAL ACTIVITY- FREQUENCY 

Sitting-Rare                                                                                                                                               

Walking, climbing stairs-Constant                                                                         

Crouching/Bending/Stooping -Constant                                                            

Reaching-Constant                                                                                                      

Grasping-Constant                                                                                                      

Pushing/Pulling-Constant                                                                                        

Near Vision-Constant                                                                                                 

Far Vision-Constant                                                                                                  

Hearing-Constant                                                                                                        

Talking-Constant                                                                                                 

Lifting/Carrying (40 lbs.) -Frequent 

Travel-Rare     

High School or High School diploma equivalent.

Must be 18 years of age with a valid driver's license.

2+ years experience in hospitality a plus. 

SCHEDULE / HOLIDAYS/ PTO

This position requires regular, reliable, and punctual attendance. 

WHY JOIN US

The Lodge at Whitefish Lake, part of Averill Hospitality, offers part-time and full-time, year-round employment, paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Join a reputable and well-established resort hotel and event venue known for delivering excellence. 

Be part of a dynamic team of experienced hospitality and event professionals passionate about creating unforgettable experiences.