Universal Banker (application must be completed for consideration)

To provide friendly and professional customer service with a wide variety of banking retail customers. Focused on a broad ongoing relationship including opening new deposit accounts and assist in a teller role.

Account research on the bank system, place holds on accounts, transfer funds on-line and process

miscellaneous items.

. Accurately process deposits, withdrawals and all types of payments.

. Balance cash drawer daily, accurately and efficiently

. Work night deposit bags each morning

. Work cash items

. Count cash/change either brought in by customers or Federal Reserve

. Keep proper cash levels in drawers.

. Assist other tellers in locating cash discrepancies.

. Prepare cash for and balance ATM, if applicable

. open deposit accounts and understand bank products and respond appropriately to customer inquiries

regarding products; such as all deposit accounts including issuing and redeeming CD's and opening,

rollovers and transfers of IRA's

. Accept and maintenance; transfer of funds, bank holds, stop payments, debit card applications, change of

address request and process miscellaneous items

o Process Card@Once request

. Process incoming/outgoing wire transfers

. Help customers with lnternet Banking login and resetting username/password

. Take loan applications from customers and send to approving officer

. Get loan documentation signed from customer and complete file

. Assist with obtaining any loan documentation

. Understand Retail Banking policies and procedures for position and ensure compliance

. Provide superior customer service by exhibiting a friendly and professional demeanor at all times; Answer

telephone in a professional manner.

. Accept assignments as required to maintain adequate staffing levels throughout branch system.

. Capable of handling special or unusual customer transactions and answering more difficult customer

questions.

. Work at other offices if the need arises

. Participate in bank functions / activities, some of which may be after normal banking hours

. Other duties as assigned, including but not limited to, training other employees

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