Unit Secretary

·       Records medical and administrative information in accordance with established charting and documentation policies and procedures.

·       Establishes, develops, maintains and updates filing system for the unit. Retrieves information from files when needed.

·       Answers the telephone in a professional manner; directs calls to appropriate individuals and/or takes messages.

·       Transcribes physicians’ orders to care plans, medication cards, treatment plans, etc. as required.

·       Forward new diet orders to the Dietary Director.

·       Notifies the Residents’ family or designated contact when there is a change in the resident’s condition when instructed.

·       Assist other departments with obtaining needed documentation and signatures from Residents, appointed guardians and family members.

·       Assists new admissions, room transfers and discharges of Residents.

·       Provides coverage for front desk and relieves receptionist for breaks.

·       Types and designs general correspondences, memos, charts, tables, graphs, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.

·       Reports all hazardous conditions, damaged equipment and supply issues to appropriate persons.

·       Assure that established infection control and standard precaution practices are maintained at all times.  Follow established safety precautions when preforming tasks and using equipment and supplies.

·       Maintains a high level of confidentiality in accordance with HIPAA guidelines at all times and protects confidential information by only providing information on a “need-to-know†basis.

·       Maintains the comfort, privacy and dignity of Residents and interacts with them in a manner that displays warmth, respect and promotes a caring environment.

·       Communicates and interacts effectively and tactfully with Residents, visitors, families, peers and supervisors.

·       Answers and respond to call lights promptly and courteously when working in Residents care areas.

·       Attend staff meetings and in-services as requested. Attends in-service and education programs and attends continuing education required for maintenance of professional certification or licensure.