Triage-CMA-Phlebotomist Float

Location(s): Johnson City, TN practice location + other locations as needed

Job Type: Hourly; 4-5 days per week

Qualifications:  High school diploma or equivalent

•         Valid driver's license/ability to commute to assigned practice locations
•         Certification from an accredited Medical Assistant program
•          Current CMA or CCMA certification and licensure
•          Current Phlebotomy Certification and licensure
•          Previous experience in a clinical setting, preferably in behavioral health, addiction medicine, or primary care
•          Excellent interpersonal and communication skills
•          Strong organizational and time management abilities
•          Proficiency in electronic medical records (EMR) systems
•          Knowledge of medical terminology and clinical procedures
•          Ability to work effectively in a team-oriented environment

Key Responsibilities:

•          Perform routine clinical tasks, including taking vital signs, drawing blood, and collecting laboratory specimens
•         Obtain and document patient medical histories, current symptoms, and other relevant information
•         Assist physicians, nurse practitioners, and other healthcare providers with patient examinations, wellness assessments, and procedures
•          Administer medications and injections as directed by healthcare providers
•          Support patient care delivery by helping health care providers during examinations; preparing lab specimens; disposing of contaminated supplies; telephone prescriptions to pharmacies; authorizing medication refills as directed by physician; drawing blood
•          Conduct patient education on health management, treatment plans, and preventive care
•          Ensure patient confidentiality and maintain accurate and up-to-date medical records
•          Schedule appointments, follow-up visits, and coordinate referrals to specialists as needed
•          Provide emotional support and reassurance to patients and their families
•          Answer phone calls, respond to patient inquiries, and manage electronic communications
•          Participate in staff meetings, training sessions, and quality improvement initiatives
•          Assist in the management and monitoring of patients receiving addiction treatment, including medication-assisted treatment (MAT)
•          Provide support in behavioral health interventions, including patient screenings, assessments, and follow-up care
•          Prepare examination rooms and ensure they are clean and well-stocked with necessary supplies
•          Maintain safe and secure work environment by following and enforcing standards and procedures, complying with legal regulations
•          Serve and protect the physician or health care provider practice by adhering to professional standards, policies, procedures, and all federal, state, and local requirements
•          Enhance the health care facility’s reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments

•          Other duties, as assigned