Transition House Support Worker

Title:                    Transition House Support Worker           

Department:     Community Social Services

Status:                Casual

Pay Grid:            Professional + $3/hr shift premium when working nights

Reporting to:     Transition House Supervisor             

Summary of Duties:
Reporting to the Transition House Supervisor, the Transition House Support Worker is responsible for providing crisis intervention and emergency shelter services for First Nation community members.

Key Deliverables and Expectations:

• Refer clients to other social services or assist them in locating and utilizing community resources including legal, medical, and financial assistance, housing, employment, transportation, daycare, schooling, counseling, etc.
• Meet with clients to assess their progress, give support, and discuss any difficulties or problems

• Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress

• Maintain general upkeep of the building and cleaning.
• Assisting residents with services within the self-contained Transition Home (ex. kitchen, laundry, assisting clients with caring their personal belongings into their room, unloading food delivery into the transition home, etc)
• Tracking clients' behavioural changes and responses to interventions through daily charting
• Transportation to and from appointments within and outside of the community
• Assist with the intake process and reports for new residents
• Participate in the development and implementation of safety plans
• Perform other related duties as requested.

Experience and Attributes:

• Completion of a college or university program in Social Work, Child & Youth Care, Psychology or other social science or health-related discipline is an asset
• Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements
• Ability to deal effectively with conflict situations, mediate, manage aggressive behaviour, and use non-violent crisis intervention and behavioural management techniques
• Outstanding written and verbal communication skills in the English language
• Ability to work independently and as an integral member of various teams.
• Strong organizational & multi-tasking skills, meticulous attention to detail, and time management skills
• Must have knowledge of Lil’wat Nation and surrounding First Nations communities and their respective culture and protocols.
• Knowledge of systemic issues that may affect families facing domestic violence issues (ex. Lateral violence, trauma-informed lens, etc.)
• Experience with Microsoft Office programs an asset
• Current First Aid, Food Safe, and WHMIS an asset
• Ability to maintain a flexible schedule, that allows for day, evening & overnight work (shift premium of $3/hr for overnight shift. 
• Physical ability to carry out the duties of the position, including lifting up to 25lbs.
• Successful completion of a Vulnerable Sector Criminal Record Check
• Must possess a Valid Class 5 Driver’s license and have a clean Driver’s Abstract

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