Transition House Support Worker
Title: Transition House Support Worker
Department: Community Social Services
Status: Casual
Pay Grid: Professional ($20.95 -$29.45 per hr + $3/hr shift premium when working nights)
Reporting to: Transition House Supervisor
Summary
of Duties:
Reporting to the Transition House Supervisor, the
Transition House Support Worker is responsible for providing crisis intervention and emergency shelter
services for First Nation community members.
Key Deliverables and Expectations:
- Refer clients to other social services or assist them in locating and utilizing community resources including legal, medical, and financial assistance, housing, employment, transportation, daycare, schooling, counseling, etc.
- Meet with clients to assess their progress, give support, and discuss any difficulties or problems
- Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
- Maintain general upkeep of the building and cleaning.
- Assisting residents with services within the self-contained Transition Home (ex. kitchen, laundry, assisting clients with caring their personal belongings into their room, unloading food delivery into the transition home, etc)
- Tracking clients' behavioural changes and responses to interventions through daily charting
- Transportation to and from appointments within and outside of the community
- Assist with the intake process and reports for new residents
- Participate in the development and implementation of safety plans
- Perform other related duties as requested.
Experience and Attributes:
- Completion of a college or university program in Social Work, Child & Youth Care, Psychology or other social science or health-related discipline is an asset
- Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements
- Ability to deal effectively with conflict situations, mediate, manage aggressive behaviour, and use non-violent crisis intervention and behavioural management techniques
- Outstanding written and verbal communication skills in the English language
- Ability to work independently and as an integral member of various teams.
- Strong organizational & multi-tasking skills, meticulous attention to detail, and time management skills
- Must have knowledge of Lil’wat Nation and surrounding First Nations communities and their respective culture and protocols.
- Knowledge of systemic issues that may affect families facing domestic violence issues (ex. Lateral violence, trauma-informed lens, etc.)
- Experience with Microsoft Office programs an asset
- Current First Aid, Food Safe, and WHMIS an asset
- Ability to maintain a flexible schedule, that allows for day, evening & overnight work (shift premium of $3/hr for overnight shift.
- Physical ability to carry out the duties of the position, including lifting up to 25lbs.
- Successful completion of a Vulnerable Sector Criminal Record Check
- Must possess a Valid Class 5 Driver’s license and have a clean Driver’s Abstract
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