Training Coordinator

Job Summary

Conduct training programs, including but not limited to new hires, new processes or programs, and retraining

Primary Responsibilities

• Travel to stores for on-site training, as needed
• Promote customer service and satisfaction through continued employee awareness training
• Ability to influence others with a positive attitude
• Be a self-starter and highly intuitive
• Displays confidence, patience, discretion, good judgment, strong decision making, and problem-solving skills
• Be a support person to the stores, including being a liaison between the stores and the corporate office, as needed
• Ability to interact professionally with all levels of the organization and communicate through positive influence
• Assist in the implementation of new programs, policies and/or procedures
• Assist in the evaluation and effectiveness of current training and development programs
• Assist in the creation of training materials, including manuals, quick reference job aids, PowerPoint presentations, and other training support materials
• Other training related duties, as assigned

Requirements Qualifications

• Strong organizational and planning skills with specific attention to detail
• Good character, high integrity and have the ability to maintain confidentiality
• Excellent verbal and written communication skills, bilingual a plus
• Possess excellent customer service skills and has a passion to serve and train others

Preferred Qualifications

• Bilingual Spanish/English
• Bachelor’s Degree in HR- related field