Hotel - Shuttle Driver - Best Western Ontario Mills Mall

Are you the One?

If you're happiest when you're on the move, you have a friendly and helpful nature and you enjoy hearing passenger stories and sharing helpful info along the route. Also, if you have 3 years of experience as a Hotel Shuttle Driver experience, a High School diploma or higher-level education, and a clean driver record this may be the opportunity for you!

Key Responsibilities

• Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures.
  
• Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times. 

The ideal candidate:

• Multi-task, detail-oriented, remain service-centric
• Communicate with guests, co-workers, receiving and transmitting mail, phone, and written messages and relay pertinent information using log books
• Manage time effectively
• Assist with guest issues with professionalism maintaining a hospitable attitude.
• Computer literate to thoroughly operate property management systems: post charges, compute bills, collect payment, and make change 

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Well-groomed and professional appearance.
• Effective communication skills.
• Good listener.
• Emphatic and tolerant.
• Rational, prudent and practical.
• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
• Must be able to stand for eight hours, bend, stretch, and reach
• Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Long hours sometimes required
• Must be able to push or pull 60 pounds and lift and/or carry 30 pound
• Must be available to  work nights