Shift Leader (Jersey Mike's Marion, OH)
We are looking for candidates to fill the role of our Shift Leader position at Jersey Mike's Subs in Marion, OH which will open in January 2024! The position is part-time or full-time with all shifts available and salary starting at $17.00-18.50 per hour.
The Shift Leader will help oversee in-store operations alongside the General Manager. The Shift leader plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently!
Monday-Friday and occasional weekend days will also be required.
**Candidate may be required to train at the Ashland, OH location prior to store opening. Mileage reimbursement will be offered.**
Qualifications
- High school or equivalent (Preferred)
- Restaurant Experience: 1-2 years (Preferred)
- Driver's License (Preferred)
***Growth opportunities may be available from this position***
Responsibilities:
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
- Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
- Use specific kitchen machinery such as knives, grills, slicers, etc.
- Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
- Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
- Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.
Requirements:
- Be energetic and hard working
- Ability to understand and adhere to all company policies and procedures
- Commitment to learning
- Have strong desire to work as a Team Player
- Flexibility to work day and night shifts, weekends, and holidays (if required)
- Ability to work in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Ability to lift 40 pounds
- Must be 18 years old or older
Generous discount on all food and beverage items on and off the clock.
Starting salary of $17.00 to $18.50 per hour based on availability, education, and experience.
Equal Opportunity Employer