Settlement Support Worker - Settlement Services

Responsibilities: The Settlement Support Worker performs all tasks as requested by the Program Manager and collaborates with the Settlement team to plan and implement appropriate client programming. A key component of this job is to assist clients in social, emotional and life skills development, helping to increase levels of independence and empowering people to function fully in the community.

Qualifications:

• Ability to work with diverse groups of people in a collaborative, culturally aware manner;
• Effective multitasking, priority setting and organizational skills;
• Ability to establish and maintain respectful, professional relationships;
• Ability to work independently, as a team, and on a flexible work schedule'
• Sound judgement and the ability to maintain a high level of confidentiality;
• Knowledge of the immigrant/refugee settlement and integration process;
• Ability to adapt to new and challenging situations;
• Standard computer skills;

Education & Experience:

• Experience working with diverse teams & Service Provider Organizations;
• Experience working with vulnerable populations, particularly immigrants and refugees;
• Additional language abilities considered an asset - Arabic, Swahili, Somali, Rwandan;
• Must have a valid Class 5 Saskatchewan Driver's Licence;
• Be able to work independently with little supervision;
• Must pass Criminal Record Check Vulnerable Sector Check;

YWCA Additional Benefits:

• Paid Vacation Days
• Paid Sick Time
• Benefit Packages (Life Insurance, Health, Dental, LTD), Employee pays a portion;
• 5% Matching Pension Plan
• Professional Development Opportunities

Qualifications:

• Work with Settlement team to identify health, social, economic, recreational, and educational services in the community that will meet the clients needs;
• Maintain liaison with other agencies, professionals, and the community;
• Recognizes potential crisis situations, analyzes such situations accurately, helps to develop strategies to deal with such situations, and informs the appropriate Settlement, Counsellor, Team Lead and Manager when such incidents arise.
• Assists clients in attending appointments. Provides transportation and/or interpretation when necessary.
• Provides verbal reports to Settlement Counselors regarding clients’ daily activities and progress.
• Help link clients to community resources
• Life skills coaching, including bus & city orientation;
• Performs other related duties as required;

Probation:  All YWCA Prince Albert positions contain a three-month probationary period. 

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