Settlement Services Coordinator

Job Title: Settlement Services Coordinator

Location: Central, Newfoundland 

Type: Part-time, until August 2025 (Subject to Renewal)

Reports To: Settlement Services Manager

Job Summary:

The Settlement Services Coordinator for International Educated Health Care Professionals (IEHPs) plays a vital role in welcoming and assisting newcomers to our country. This position involves coordinating essential settlement services, providing support, and ensuring newcomers have the resources needed for successful integration into their new community. The Coordinator will collaborate closely with stakeholders including NLHS, government agencies, community organizations, and volunteers to facilitate a seamless settlement process for new NLHS employees.

Key Responsibilities:

Pre-Arrival:

· Assess and compile information on the services and supports required by IEHPs through surveys or questionnaires.

· Prepare IEHPs for arrival by providing information on their community, available services, schools, places of worship, activities, etc.

· Connect with IEHPs prior to arrival to address any questions and provide information.

· Coordinate with town councils and the ANC to notify them of newcomers and the supports required.

Arrival:

· Arrange the welcome for IEHPs at the airport as well as transportation to their accommodations.

· Plan activities and tours to help newcomers familiarize themselves with the community, including SIN/MCP, driver's license acquisition, cell phone packages, work facilities, bank accounts, and local amenities.

Integration Supports:

· Provide ongoing support to ensure successful integration into work and life once settled.

· Organize community support and events, connect newcomers to workplace and community volunteers, and facilitate connections with others who are currently in the process or have completed it.

Coordination and Collaboration:

· Work with government agencies, community organizations, and stakeholders to ensure comprehensive settlement services.

· Develop and maintain partnerships with local service providers to enhance support for newcomers.

Documentation and Reporting:

· Maintain accurate records of newcomer interactions, services provided, and program outcomes.

· Prepare regular reports on program activities, achievements, and challenges.

Qualifications:

Education:

Bachelor’s degree in Social Work, Community Development, Human Services, or a related field. Equivalent experience will be considered.

Experience:

Minimum of 2-3 years of experience in a similar role, preferably within settlement services.

Skills:

· Strong interpersonal and communication skills.

· Excellent organizational and time management abilities.

· Ability to work effectively with diverse populations and cultural groups.

· Proficiency in multiple languages is an asset.

· Knowledge of local community resources and services.

· Strong problem-solving and advocacy skills.

Additional Requirements:

· Flexibility to work evenings and weekends as required.

· Valid driver’s license and access to a reliable vehicle may be necessary.

· Ability to undergo a background check.