Service Technician - Beverage Equipment

About Us:
Brown Carbonic Sales is a locally owned company dedicated to delivering high-quality, locally made soft drink and soda products. We take pride in our reliable 24/7 service and exceptional customer support. As our business continues to grow, we’re seeking a motivated, mechanically inclined Service Technician to join our team in Syracuse, NY.

Position Summary:
The Service Technician is responsible for installing, maintaining, and repairing beverage dispensing equipment, soda systems, and related appliances at customer locations. This role plays a critical part in ensuring our products are served at their best quality and our customers remain fully operational.

Key Responsibilities:

• Deliver, install, and remove beverage equipment including soda fountains, CO₂ tanks, and ice machines at customer sites.

• Diagnose and repair mechanical, electrical, and refrigeration issues in beverage dispensing systems.

• Perform regular maintenance and sanitation services on installed equipment.

• Use diagnostic tools to identify issues such as leaks, electrical faults, or refrigeration malfunctions.

• Replace or repair faulty components including pumps, valves, compressors, switches, and wiring.

• Calibrate and adjust equipment to ensure proper operation and beverage quality.

• Complete accurate service reports, logs, and customer documentation.

• Maintain a clean, safe work environment and follow company safety protocols.

• Represent the company in a professional manner, wearing a company uniform and delivering excellent customer service.

• Other related duties as assigned.

Qualifications:

• High school diploma or equivalent required.

• Valid driver’s license with a clean driving record.

• Mechanical aptitude with the ability to troubleshoot and repair equipment.

• Experience in beverage or refrigeration equipment service is a plus.

• Trade school certification in refrigeration, HVAC, or electrical is preferred.

• Strong understanding of tools, mechanical systems, and basic electrical concepts.

• Ability to lift up to 50 pounds and perform physical tasks regularly.

• Clear and professional communication skills, both verbal and written.

• Self-starter with a strong work ethic and problem-solving mindset.

Why Join Us?

• Growing, locally-owned company with a supportive team environment.

• Hands-on training provided.

• Opportunities for advancement.

• Work that keeps you moving and engaged, with a variety of customer interactions.