Service & Rental Operations Coordinator
Meridian, MS
Full-time
Parish
Tractor is a trusted Kubota dealership
committed to delivering exceptional service and rental support. We are seeking
a detail-oriented and customer-focused individual to manage both Service Writing
and Rental Operations at our Meridian, MS location. This hybrid role is
ideal for someone with strong communication skills, technical understanding,
and a passion for customer service and equipment logistics.
Responsibilities:
Service
Operations
- Serve as the primary point of contact for customers requiring service and repairs.
- Accurately write up service requests and ensure all details are properly documented.
- Communicate with technicians to provide clear job instructions and manage workflow.
- Provide customers with service estimates, timelines, and updates.
- Process work orders, warranties, and invoices efficiently.
- Maintain service records and ensure proper documentation.
- Schedule service appointments and coordinate repairs.
- Translate customer concerns into technical instructions for service technicians.
- Release repaired equipment and explain work performed, and costs accrued.
Rental
Operations
- Manage rental fleet availability, scheduling, and customer agreements.
- Ensure rental equipment is properly maintained, documented, and ready for use.
- Coordinate delivery and pickup logistics for rental units.
- Track rental durations, usage, and billing.
- Communicate rental terms, fees, and policies clearly to customers.
- Maintain rental records and ensure compliance with warranty and insurance requirements.
Qualifications
- High school diploma or equivalent required; additional training or certifications are a plus.
- Prior experience in service writing, rental coordination, or related roles preferred.
- Knowledge of Kubota equipment or similar machinery is advantageous.
- Strong customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Proficiency in computer systems and service-related software.
- Strong record-keeping and organizational skills.
Why
Join Parish Tractor?
We
are committed to providing high-quality agricultural and construction
equipment, parts, and service. We pride ourselves on delivering exceptional
customer service and maintaining strong community relationships.
We
offer competitive wages and an excellent benefit package which includes
medical, dental, vision, 401(k), paid time off, holidays, life insurance and
more.
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