Service Crew Leader

Plumbing background essential

$52,000 - $58,000/annual salary

Full Time/Direct Hire

Our client is a leader in water quality technology, corrosion control, pipe system restoration, problem analysis, and pipe maintenance, and is in search of a Service Crew Leader to report directly to the President/Operations Manager.

The Service Crew Leader will lead by example and must have the supervisory experience to effectively oversee the activities and performance of a team of 5-7 Route Service Technicians.  Prior exposure to and understanding of commercial plumbing is required. 

 Requirements

•  Associate Business Degree, Higher or combination of schooling and experience
• 3-5 Years Supervisory Experience
• Skilled trade (plumbing or pipe fitting) experience, preferred
• Valid Driver’s License and clean driving record

 Qualifications…

• Strong Knowledge of Business
• Strong communication and organizational skills
• Excellent Supervising Skills
• Exceptional Leadership Skills
• Expert Mechanical / Plumbing Troubleshooting

 Work Conditions…

• Local travel
• Lifting up to 50 lbs. Walking, sitting, standing, bending

 Benefits

•  Medical, Dental Vision
• 401K (after 1 year of employment)

  Summary of Duties

• Organize and communicate daily service routes…plan the best route for safety, economy, and efficiency
• Distribution of daily route service sheets
• Monitor meter readings, chemical levels and mileage from the route sheets
• Provide daily scheduling, supervision, training, and direction to all route service personnel
• Respond to all emergencies and customer service calls; dispatching calls and equipment as required
• Responsible for inspection and proper operation of all equipment
• Conduct regular inspections of all routes to build rapport with and ensure optimal customer service is being provided
• Responsible for needs of route service technicians: uniforms, tools, and equipment
• Maintain good morale, image, and pride in the service department
• Conduct quarterly performance review of staff.  Recognize and reinforce good performance.  Identify and discipline inferior job performance
• Provide a weekly report to include the condition of machines, customer feedback, and performance of route service personnel
• Other duties as required and/or assigned