Server Assistant

About Us

Did you know Party Fowl is Nashville’s first full-service hot chicken restaurant? At Party Fowl, hot chicken isn’t just a menu item — it’s an experience. We offer a chef-inspired Southern concept that brings a fresh, fun twist to classic favorites. Sure, we can hold our own with the white tablecloth crowd, but we never forget how to serve up crispy, craveable chicken tenders and authentic hospitality.

Position Overview

Our Server Assistants are the heartbeat of the dining room and a key part of delivering a top-tier guest experience. In this hybrid role, you’ll act as both host and busser, ensuring every guest feels welcomed and every table is ready for a great meal.

You’ll be the first and last impression our guests receive, so bring a warm smile, positive energy, and a team-first attitude to every shift.

Key Responsibilities

Host Responsibilities:

• Greet guests promptly and warmly as they arrive.
• Manage the waitlist and seating assignments while keeping table rotation balanced.
• Distribute menus, answer initial questions, and set the tone for a positive dining experience.
• Answer incoming calls and handle to-go orders, reservations, and general inquiries.
• Manage and process online orders using tablets and partner apps.
• Monitor guest satisfaction and communicate needs to servers or managers.

Busser Responsibilities:

• Support servers by pre-bussing, clearing and resetting tables quickly and thoroughly.
• Ensure tables are properly sanitized, stocked, and guest-ready.
• Restock and organize service stations with silverware, napkins, glasses, and condiments.
• Assist dishwashing staff during busy periods by running dish tubs to the back of house.
• Monitor dining room cleanliness and step in to help wherever needed.

Requirements

• Prior restaurant or hospitality experience preferred, but not required.
• Ability to deliver exceptional customer service in a high-energy, fast-paced environment.
• Team-oriented with a friendly, positive demeanor.
• Ability to stand and walk for extended periods.
• Able to lift up to 20 pounds.
• Comfortable working nights, weekends, and holidays.
• Proficient with basic technology including POS systems, tablets, and reservation platforms.
• High school diploma or equivalent preferred.

Why Join Party Fowl?

• Work in a fun, supportive, and high-volume restaurant environment.
• Opportunities for growth and cross-training across roles.
• Staff meals and employee discounts.
• Be part of a local, growing brand known for hospitality and hot chicken.

Equal Opportunity Employer

Party Fowl is an Equal Opportunity Employer. We believe in creating an inclusive environment that celebrates our diverse team and guest base.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Please visit our careers page to see more job opportunities.