Waitstaff
Qualifications
Possesses a commitment and eagerness to provide excellent customer service
Current on sate and local alcohol server certifications as required by law
Exceptional member and customer service skills with the ability to develop and uphold relationships with members
Organized, able to think and act quickly and effectively while retaining self-composure
Ability to communicate clearly and concisely and uphold a positive and enthusiastic attitude
Excellent listening skills and an eagerness to provide excellent service
Ability to learn quickly established procedures, menu items, wine lists, etc
Ability to work weekends, holidays, mornings, and evenings as business demands
Responsibilities
Providing highly efficient and superior customer service, servers are responsible for taking orders and serving food and beverages to dining guests
They are responsible for providing excellent customer service by taking orders, fulfilling requests, and other tasks to ensure the guests have the ideal dining experience
Set assigned tables, including placing glasses, condiment holders, flowers, and silverware
Welcome guests, present menus, and dining specials, and offer suggestions based on customer preferences
Take guest orders, accurately enter tickets into system, and coordinates with kitchen staff to clarify any special requests
Strive for finer points of service such as making sure that the water glasses are filled, the table is free from dirty dishes, etc
Serve all food and beverage items per established procedures
Execute cashiering responsibilities and deliver check to guests
Assist in bussing tables when necessary
Arrive dressed in uniform
Bocage Racquet Club is a private tennis club designed to provide its members, their families, and guests an exceptional club experience. Bocage strives to continuously improve services, increase staff engagement and satisfaction, drive a strong and high-performing culture, and propel the organization forward to meet the needs of the stockholders. The staff at Bocage directly impacts the club with its talent and attitude to serve its members. Bocage Racquet Club is more than a tennis club – it’s an environment to enjoy multiple amenities such as upscale dining, pickleball courts, fitness center, pool, and camaraderie. Bocage Racquet Club works to provide all employees with an environment to bring out the best character in them at work and at home
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