Aviation-Senior Account Manager (Aircraft Component Sales) - Croydon, UK -Memphis
Job Description:
UAM Account Managers are ultimately responsible for marketing and selling our aviation component inventory to customers around the world in a timely manner. This includes the growth and development of the customer base, to include airlines, MRO’s, and other companies in the business of buying & selling aircraft components. UAM Sales operates under a “people to people†business model where relationships and customer service set us apart from other companies in the industry.
These responsibilities include:
• Establish and grow relationships with customers to achieve all goals set forth for those accounts, keeping customer service the priority
· Meet monthly and quarterly sales goals
· Support outside sales with customer data and quote history
· Receive RFQ, customers inquiries
· Provide customers with quotes, follow up on quotes
· Negotiate Sales price to close sales & assist junior sales team members is closing sales.
· Initiate & maintain contact with a high-volume of customers to develop further business
· Attend morning meeting with other Sales Department Operations to coordinate daily activity Assist Credit and Collection Manager in obtaining payments
• Identify customer requirements, issues, and needs, find a solution for those requirements, and see the solution through to completion
• Use creativity to improve the current sales process, focus on constant improvement
• Generate a large volume of phone calls to further build relationships with new customers
• Identify new customers and opportunities to include both airlines and other aviation companies interested in purchasing aviation components
• Achieve all sales goals, both monthly and annual
• Report results to the management team by collecting, analyzing and summarizing sales activity and information
• Maintain professional & technical knowledge by attending company training events, industry workshops, and following industry news & publications to stay current on the state of aviation and trends in the industry
Skills/Qualifications
Relationship building, emphasizing excellence, negotiation, prospecting skills, meeting sales goals, creativity, sales planning, independence, motivation for sales, leadership skills, customer service, self-confidence required.
In addition, candidates should possess the following:
• University education. Aviation focus, minimum level Bachelor’s degree preferred.
• Technical background and experience in records trace for aircraft, engines, and major components preferred.
• Strong sales background – 5-10+ years – Component Sales experience is preferred, know how to foster and close a sale.
• Long, established history of building relationships with contacts & companies.
• Understanding (or ability/willingness to learn) UAM products & services.
• International sales experience and knowledge of global cultures.
• Excellent written and telephone communication.