Security-PT

The soon-to-be-opened, newly remodeled Holiday Inn, is now hiring for  PT Security. The Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security and detect and report fires, security and safety hazards, and/or violations of Expotel Hospitality Service rules and regulations.

Education & Experience:
• High school diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements:
• Flexible and long hours sometimes required.
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and or more than 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift.
• Ability to climb and descend stairways and run.
• Ability to physically deter individuals who pose a threat to employees and/or guests.

Essential
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Use proper two-way radio etiquette at all times.
• Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
• Maintain and review daily activity log.
• Maintain confidentiality concerning guest and employee incidents.
• Hold briefing with Guest Services staff both at the beginning and end of shift.
• Check the ID of visitors/employees as necessary.
• Access secured areas for authorized personnel.
• Maintain an awareness of legal limitations of position (local, state, and/or federal ordinances).
• Assist guests to their rooms or assist guests with entry into their rooms according to hotel standards.
• Assist during medical emergencies.
• Respond to emergencies, including medical, security, guest complaints, etc.
• Investigate assault complaints.
• Assist outside agencies, as necessary, to maintain effective liaison.
• Respond to altercations and investigate.
• Have knowledge of hotel and guestroom locking systems.
• Monitor TV cameras, if applicable.
• Administer First Aid/CPR as necessary. • Challenge suspicious persons.
• Check safety hazards.
• Administer Heimlich Maneuver to choking victims.
• Complete Incident/Accident reports clearly and concisely.
• Monitor employees as they enter and exit the building.
• Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.
• Document all deliveries.
• Patrol areas to ensure that areas are secure and free of unauthorized persons and disturbances

.• Provide escorts to persons carrying money or other requests.
• Issue and inventory pagers, radio equipment, and keys daily, if applicable.

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