School Store Clerk Position Control Number SC1-22-400-01

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry.  U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public. 

Under general supervision, provides clinical support services involving distribution, collection, and storage of medical supplies and equipment.  Interacts with students, faculty and staff to ensure prompt and accurate order fulfillment.  Responsible for keeping needed supplies in-stock and organized.

We offer a comprehensive benefits package to support work-life balance and employee well-being. Our benefits include:

• Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year’s Day.
• Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
• Retirement: 401(k) with a competitive employer match of up to 6%.
• Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating an environment where employees can thrive both professionally and personally.

SUMMARY:

Under general supervision, performs multi-step clerical duties in school store. Supports clinics in providing supplies in timely manner and provides customer service at the school store counter. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Purchase of supplies for clinic and school store.

Placing orders with company by fax, email, and phone 

Verify price and availability  

Verify and place orders for special clinic item

INVENTORY CONTROL:

Inventory all supplies and reorders materials as necessary.                          

Notifies director, manager or coordinators of the status of inventory, shipments, and deliveries                              

Assists clinical departments in addressing complaints with regard to inventory of items, shipments, and deliveries. 

Addresses and resolves any shipment or delivery errors

RETRIEVE AND DELIVER CLINIC ORDERS

Process and package orders.                                                                                   

Deliver orders to various clinics and customers

SCHOOL STORE INVENTORY                                                                             

Organize and restock supplies in the school store.

Distribute and organize heavy items in the school store.

Sign for school store deliveries of UMSOD products

Inspect all items being shipped and received

Report any defective or damaged items.

Ensure that the school store organized and clean

Devises new and improved ways to keep store in line with UMSOD goals.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job.  Incumbents perform other related duties assigned.  Specific duties and responsibilities may vary based upon departmental needs.

 EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); 1 - 2 years’ related experience.  Related education may be substituted for experience on a year for year basis.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Strong knowledge of computer ordering systems.
Ability to navigate and troubleshoot computer systems as necessary.         

Ability to lift heavy boxes and crates and move them around the school store.
Ability to function stamina needed for long hours of physical labor.
Ability to work well with a team.
Exhibits effective communication skills, essential to providing instructions and suggestions about school store organization to management and other associates.
Ability to pay close attention to detail

Skilled in identifying order discrepancies and product deficiencies.
Demonstrates strong customer service skills

Skilled in handling customer complaints.
Skilled in driving and operating pallet jack machinery
Ability to multi-task and work efficiently
Demonstrates excellent time management skills.
Ability to think creatively and spatially

Ability to organize inventory efficiently and effectively.

ADDITIONAL CONDITIONS OF EMPLOYMENT:

 Workday is a standard 8 hours. This position involves a significant amount of physical labor. In addition, candidates must be able to lift, package, stand, and move around numerous locations such as the school store, loading dock, and different clinics for extended hours.

In order to keep in line with the various, vendors, department, and clinics continuous training will be provided on inventory, new products, and storage methods.

This job description is designed to give an outline of what job duties are expected of this position.  As an outline it does not fully describe or limit the extent of the position’s duties.  UM FDSP Associates PA and its supervisors may amend the job description as it deems necessary, without advance notice.  The job description is not intended to create an employment contract and should not be construed as such.