Scheduler

Scheduler

Onsite, Downtown Toronto

Full Time, Permanent

Purpose of Position

The Scheduler will ensure that the Full Time and Part time schedules are accurate and published to staff a minimum one month in advance. They will also be required to communicate workforce planning challenges such as insufficient coverage due to time of requests or part time availabilities that do not meet agency needs.

Responsibilities: 

• Completing schedules in a timely matter and published by due dates. 
• Ensure accuracy of schedules 
• Ensure last minute coverage needs are adequately addressed 
• Ensure all policies and processes are upheld 
• Expert in navigating all scheduling functions within the Payworks scheduling system. 
• Maintain accurate data in weekly and monthly schedules.  Post these where required by the deadline assigned to the task. 
• Track all events and trainings that will have an impact on the staff schedules.  Note this on the weekly schedules 
• Communicate with Managers & Supervisors to ensure that all needs are being met daily 
• Support all training schedules (internal/external/mandatory) 
• Work with training manager/ People and Culture and other teams as required.
• Other duties as assigned. 

Qualifications:

• High School Diploma and Computer Literacy Training plus minimum of 1 year experience in scheduling preferably scheduling which is required for 24/7 operations 
• Experienced in using scheduling software 
• Familiar with Payworks software 
• Familiarity with computer systems, particularly scheduling systems would be an asset.
• Excellent interpersonal, organizational and communication skills are required. 
• Knowledge of Excel, Word for Windows, use of e-mail and Internet, good telephone manner, an eye for detail.

What we Offer:

• Meaningful work.
• Competitive compensation. 
• Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.  
• Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Interested candidates are welcome to apply directly to this posting on or by April 22, 2024. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls please. 

About Covenant House Toronto 

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day. 

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.        

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.

Please visit our careers page to see more job opportunities.