Sales Representative

Summary of Position

The Sales Representative is responsible for providing premier customer service to all current and potential customers from the point of initial contact through delivery of the product. It is also the responsibility of the Sales Representative to achieve sales and profit goals established by the management team at Tempered and Specialty Metals (TSM).

Responsibilities and Duties

As a minimum, the following is a basic description of typical duties and responsibilities expected of the Sales Representative. These duties are not exhaustive and are subject to change as the needs of the organization require. 

·         Increase sales and provide support for current customer base as assigned.

·         Prepare proposals, quotes, and sales contracts.

·         Promptly respond to Request for Quotes for current and potential customers.

·         Coordinate workflow with company staff to achieve closing of sales quotes.

·         Prospect new accounts and cold call on new potential business.

·         Visit existing and prospective customers as needed or as requested.

·         Meet annual sales goals set by Sales Manager, i.e., dollars booked, calls per day, and generation of new customers and profitability.

·         Execute order entry in computer system immediately after order is taken.

·         Proactively review open orders and advise customers of delivery status changes.

·         Daily input of pertinent information, date, etc. in the CRM software program.

·         Provide technical assistance and solutions for customer returns.

·         Manage account services through follow-up and quality checks.

·         Develop and maintain existing product knowledge and sales materials.

·         Formulate analysis of sales data to assist in establishing specific account pricing.

·         Contribute to a positive work environment based on teamwork and continuous improvement.

·         Communicate effectively with other sales representatives, management, and other co-workers.

·         Adhere to all TSM safety rules, regulations, and quality standards.

·         Adhere to all TSM handbook policies, procedures, and codes of business ethics.

Required Qualifications

·         High school diploma or equivalent

·         Two or more years of  sales experience in the metal industry

·         Microsoft Office proficiency, including Word, Excel, and Outlook

·         Excellent written and oral communication skills

·         Excellent organizational, problem-solving skills, and time management skills

·         Marketing experience, ensuring ability to recognize opportunities

·         Ability to effectively multi-task and work independently on assigned tasks

·         Excellent attention to detail and ability to transfer data accurately

·         Strong work ethic; self-motivated

·         Operate with high integrity, maintaining positive relations with co-workers, customers, and suppliers

Preferred Qualifications

·         Bachelor’s degree in Business, Sales, Marketing, or related area

·         Four or more years of experience in sales and marketing

Company Benefits

• 401k with Company Match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term disability
• Short-term disability
• Paid Time Off
• Paid Holidays