Sales & Marketing Coordinator

SUMMARY

Overall responsibility for 32 Independent Living Villas at Maple Crest and 18 Independent Living Villas at Mennonite Memorial. Coordinates day-to-day management tasks which link services and amenities to residents of Independent Living homes/apartments and Assisted Living apartments and responds to resident concerns. Responsible for resident programming on a regular basis. Also coordinates ongoing marketing activities for prospective residents.

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.

 ·       Administers daily operations of Independent Living Villas. 

·       Responsible for all activities that lead to selling existing homes and Assisted Living & Independent Living apartments. This includes meeting with prospective residents, presenting services and amenities, offering tours, and arranging follow-ups.

·       Coordinates services from other departments or organizations for maintaining the properties.

·       Assists with the transition of moving into or out of a property.

·       Maintains database of prospective residents and builds waiting list. Develops other reports as needed and generates a biweekly report indicating status of all prospects, and previous week activities. 

·       Assists with planning and implementing open houses and other special events.

·       Involvement may include advertising, event concept development, and marketing activity during the event.

·       Reviews new developments in the retirement housing field for possible implementation and improvement of services.

·       Participates in resident council meetings and staff/resident committees.

·       Contributes to modifications or changes in the planned development and operations of the independent living and assisted living facilities.

·       Plan weekly contacts and complete face-to-face marketing and sales calls to area professionals, businesses, and community influencers to introduce, educate, and sell Mennonite Home Communities of Ohio.

·       Plays an active role in the planning of our Annual Gala by seeking sponsors, donations, and attendees. 

·       Completes Customer Service visits as needed. 

·       Maintains open avenues of communication with residents, staff, and management. Direct and control assigned operations and information to maintain sound privacy and security practices and prevent privacy or security breaches. If a breach occurs, take corrective action.

·       Serves as support with in-house admissions, tours and meetings with prospective residents and families.

·       Develop and prepare articles to be used in advertising, seek and implement no-cost advertising opportunities.

SUPERVISORY RESPONSIBILITIES

This job has no in-house supervisory responsibilities. Oversees and coordinates subcontractor's tasks as needed.

 QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 EDUCATION and/or EXPERIENCE

Associate's degree (A A.) or equivalent from a two-year college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience.

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