Sales Manager

POSITION TITLE: Sales Manager REPORTS TO: General Manager / Director of Sales/ Regional Director of Sales

ABOUT AVID HOTEL MEMPHIS SOUTHAVEN

The Avid Hotel Memphis Southaven, managed by Vista Host Management & Development Company, is known for its modern and welcoming environment. We offer 100+ rooms designed with a commitment to simplicity, comfort, and quality. Our hotel is conveniently located just minutes from Memphis International Airport and the vibrant Southaven Towne Center, making it an ideal choice for business and leisure travelers alike. As a top-rated property on TripAdvisor, our dedication to guest satisfaction is unwavering, creating a positive experience that keeps guests coming back.

POSITION SUMMARY

The Sales Manager is an eager, dynamic, and outgoing sales professional responsible for driving direct sales, building relationships, conducting outside sales calls, and implementing effective marketing strategies. The role emphasizes developing new business, maintaining existing accounts, and working collaboratively with operations to ensure seamless service delivery. Experience in revenue management is a plus, complementing strong sales skills.

WHO IS THIS POSITION FOR?

The Sales Manager role is best suited for someone who:

Is highly motivated, focused on direct selling, prospecting, and building relationships.

Enjoys working in a fast-paced environment, with a proactive approach to developing new business.

Has strong communication and interpersonal skills, adept at nurturing client relationships.

Is comfortable integrating sales efforts with overall hotel operations, ensuring guest satisfaction.

WHY WORK FOR US?

Competitive salary with performance-based incentives.

Vacation / Sick / Bereavement / Holiday Pay.

Health/Vision/Dental Insurance.

Life / STD Insurance.

401k Program.

Employee Discounts (Brand Hotels & Company Hotels).

Free, Third-Party Employee Assistance Program (personal and professional).

Opportunities for professional growth and career development within Vista Host.

DUTIES AND RESPONSIBILITIES

Focus on developing new business while maintaining and growing existing accounts to increase both room and food and beverage revenues.

Solicit new business through outside sales calls, area blitzes, prospecting, CVB and brand lead generation, internet research, and competitor analysis.

Maintain and nurture relationships with existing clients through follow-ups, phone calls, and outside sales visits.

Achieve monthly revenue goals set by the management team, adjusting strategies to meet targets.

Review Group Pick-Up reports to monitor booking pace and provide clients with reservation updates.

Prepare weekly reports as needed to track sales performance and progress.

Review monthly financials to identify need periods, adjust sales efforts, and ensure guestroom booking pace aligns with budget targets.

Attend trade shows, chamber events, and meetings as designated by the Director of Sales to represent the hotel and drive business opportunities.

Collaborate closely with operations to ensure consistent service delivery and guest satisfaction.

Perform other duties as assigned by management to support the hotel’s sales objectives.

POSITION REQUIREMENTS

Must be able to communicate effectively in English, both written and verbally.

Must maintain a valid driver’s license.

Proven experience in direct selling, prospecting, and revenue generation in a hotel sales environment is preferred.

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