Sales Manager

Position Purpose

The Sales Manager is responsible for all sales activities including maintenance of existing accounts and

solicitation of new business by conduction of outside calls and performing marketing activities to promote

group hotel sales and develop leads. This position is also responsible for cultivating and maintaining

relationships with key professionals and hotel personnel to enhance overall business relationships with

the company.

Essential Duties and Responsibilities

Thefollowingrepresentsalistofessentialdutiesandresponsibilities;otherdutiesmaybeassignedasrequired.

Sales:

• Discover new business opportunities through weekly telephone calls, emails, and in-person visits

with potential business prospects in various markets. Prospecting activity volume will be in

accordance with solicitationgoals.

• Ensureall inbound inquires for banquetand catering business, grouproom blocks, and weddings,

are responded to within 12 hours of receipt. Ensure that there is a system in place to track all

inquiries and the outcome of follow-up and subsequent communications.

• Conduct regular correspondence and visits with top accounts monthly.

• Responsible for assigned target markets which may include, but may not be limited to, Corporate

accounts, associations,government,SMERF, tourgroups,wholesalers, andFIT’s.

• Coordinate GroupTransient, Social, and Catering booking to maximize profits.

• Develop hotel-level tactical sales and marketing plans to support overall system-wide sales

plans/strategies and programs.

• Ability to maintain existing accounts and solicit new business through trade shows,referrals, and

one-on-one sales and sales blitz calls.

• Assist with yearly FAM trips.

• Quarterly (at minimum) sales trips in designated and key markets to target new customers for all

market segments assigned.

• Attend MPI networking events and classes to prospect for new business.

• Conduct onsite and off-site sales blitzes & hotel site visits.

• Attend outside networking functions conducted by local and regional organizations such as

Chamber of Commerce, Convention and Visitors Bureau, Tourism Association, or other

community/business-based networking opportunities.

• Develop positive workingrelationships with other departmentmanagers and keepthem informed

of issues affecting their areas as they arise.

• Issue weekly activity reports to General Manager and HomeOffice with a detail of each day’s

activities.

• Use creativity and initiative to explore new ways to increase revenues.

• Achieve quarterly booking goals.

• Follow set guidelines for group business and catering minimums.

• Ensure proper credit is established for all bookings and deposits are received in a timely manner.

Collaborate with finance team to ensure timely and accurate billing and payment of all client

invoices.

• Knowledge and experience with group booking contracts/addendums. Ability to negotiate

changes to contracts that align with hotel contract guidelines that protect both the hotel and

booking group.

• CollaboratewithregionalMarketingManageronpromotionsandprogrammingatthehotel.

• Daily contact with GM and property departments working with clients.

Operations:

• Actively promote all property incentive programs.

• Assist General Manager in the continuous training of all associates to ensure they can effectively

promote the hotel.

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and

service-oriented manner.

• Comply with Scout MVY Management, LLC standards and regulations to encourage safe and

efficient hotel operations at all times.

• Provide guidance and leadership for supporting all aspects of the operation, ensuring consistent

compliance with company and hotel policies, quality guest service, and staff satisfaction while

maximizing departmental profits. Indirectly offers supervision for the entire hotel as well as

making policies and developing plans for carrying out work programs.

• Maintain a professional working relationship and promote open lines of communication with

managers and associates in all departments.

• Complete administrative duties in a timely manner.