SALES COORDINATOR DESCRIPTION AND EXPECTATIONS

Title

Sales Coordinator

Office

230 Spindale St., Spindale, NC 28139

Description of Position

The Sales Coordinator (“SCâ€) is a position created to support the key leadership of Prestige School Solutions.   The SC is accountable to and receives direction from the Business Development Leader, Managing Partner, Managing Director, and Chief of Staff (“Executive Leadershipâ€).   

 Qualifications

1.       Advanced organizational skills;

2.       Experience interacting with influential clientele and key people;

3.       Ability to make cold calls, speak to prospects in an efficient manner, and make the ask in every conversation;

4.       Strong written, oral communication, and interpersonal skills;

5.       Microsoft Office proficiency;

6.       Ability to manage priorities (e.g. calendar management);

7.       Advanced telephone communication skills and etiquette;

8.       Ability to maintain with ultimate discretion any confidential information.  

Expectations

The following expectations are established for the SEC:

1.       Develop and nurture an ongoing understanding of the nature of a professional position with Prestige School Solutions through observation and inquiry of colleagues, participating in continuing education, and reading relevant books and periodicals;

2.       Maintain complex and detailed calendars;

3.       Tactfully screen incoming calls and emails, while maintaining the highest degree of discretion regarding important confidential information or communications;

4.       Communicate competently and professionally through all relevant communication mediums;  

5.       Work collaboratively and cooperatively with colleagues and extend deference to more experienced colleagues;

6.   Earn the respect of the Executive Leadership, Consultants, and non-management personnel by demonstrating the qualities of a servant leader and leading by example;

7.   Fully commit to the growth, prosperity, and success of Prestige School Solutions;

8.   Preserve the key assets of Prestige School Solutions, including clients and their contracts;

9.   Provide constructive input to the Executive Leadership and colleagues;

10.   Assist in editing spreadsheets and presentations in advance of client or prospect meetings;

11.   Assist the Business Development Leader in all requests related to prospecting and appointments;

12.   Accurately manage, improve, and increase the number of qualified prospects in the Client Resource Management (via asana) system;

13.   Engage in strategically designed prospecting activities including, but not limited to: prospective phone calls, face to face interactions, board attendance, and virtual communication;

14.   Always speak positively of others with whom the SC works, including co-workers and clients, even in the face of more challenging personalities;

15.   Contribute to a culture of positive reinforcement, encouragement, and respect;

16.   Other duties as assigned by the Executive Leadership.

These expectations are broadly offered and broadly defined and will serve as the basis of evaluation of the SC’s job performance.

Accountability

The SC is accountable to the Executive Leadership and will be evaluated by the same.