Hotel - Sales & Catering Coordinator

At Sparrow Hotels, our core purpose is to create an environment for people and communities to flourish. We strive to be responsible to our guests, clients and staff through social responsibility, community investment, sustainability, design, and innovation.

Our roots in the Winnipeg community run deep with more than 80 years in the hospitality industry, growing alongside a city profoundly shaped by culture and hospitality. It is from this history that we draw inspiration to extend the most genuine and unique dining, spa and hotel experiences.

We are excited to be recruiting for a Sales & Catering Coordinator at the Norwood Hotel.

This position will work a flexible schedule that may include some weekend shifts to ensure the optimal coverage for guests and their direct needs.

The Norwood has always been an innovative leader in the hotel industry. The Norwood Hotel has an interesting and diverse history dating back to the latter part of the 1800’s. The earliest records available indicate a photograph of the hotel in 1895. In 1937, the Hotel came under the ownership of the late Merle Sparrow and has been operated by the Sparrow family ever since. This longevity in ownership makes the Norwood the oldest operated family hotel in Manitoba and one, if not the oldest in all of Western Canada.


POSITION SUMMARY:

·        This position is responsible for assisting the Sales & Catering Department with all aspects of sales and client services. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·        Outside Sales & Cold Calling are a top priority of this position!

·        Generating RFP’s, proposals and contracts

·        Managing and making changes to the templates for proposals and contracts

·        General administration duties such as making calls, scheduling meetings, etc.

·        Updating menu items and codes in the property management system (POS)

·        Making updates to packages

·        Preparing Banquet Event Orders for clients and internal use (BEO’s) and attending weekly Event Meetings

·        Creating / Printing signage, labels, and menus

·        Create effective space plan layouts for event set ups

·        Assists in periodic menu pricing reviews with management.

·        Assists the sales department with customer database and intelligence

·        Acts as a public relations liaison with clients

·        Conduct site tours with clients

·        Assists with hotel social events

·        Develops strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction

·        Proficient with relevant hotel computer systems/ software, e-mail, copier and relevant computer programs

·        Other duties as assigned.

EDUCATION and/or EXPERIENCE:

·        Completion of High School education and at least 1 year of related experience; or equivalent combination of education and experience.  Hotel management and Sales courses are considered an asset.

WHAT YOU BRING TO THE TABLE:

·        Strong interpersonal, communication and time management skills are required.

·        Excellent computer skills, including Word and Excel

·        Positive, Outgoing, Hardworking and Enthusiastic personality

·        Ability to effectively communicate with team members.

·        The ability to stay focused in a high volume, fast paced industry and ensure accuracy and procedures are followed.

·        Excellent organizational skills and ability/Able to exhibit a high level of confidentiality/Must be able to identify and resolve problems in a timely manner.