Sales/ Catering Coordinator
Do you want to work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork? We have an amazing opportunity for someone, ready to take the first step into the hotel Sales world! Join our Team as the Sales and Catering Coordinator for the Crowne Plaza hotel in Burr Ridge IL just southwest of Downtown Chicago .
Being the Sales & Catering Coordinator at Maverick Hotels is an important role and can be a great transition for a seasoned desk clerk or an entry level role to start your rewarding career in hotel sales. This role is key in the hotel's success because you are the direct link between the front desk and our sales team. As the sales coordinator you are assisting our incoming reservation calls for groups and meetings as well as assisting the sales team with contracts, room blocks and communication with the rest of the hotel team to assure our guests and corporate clients receive exactly what we promised! And because Maverick believes in promotion from within, many of our sales coordinators today become tomorrow's sales managers and future Director of Sales!
Some of the Key Role Responsibilities:
Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Endeavor to deliver clear and concise communication that is representative of Concord Hospitality via all avenues.
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a focus on detail.
Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO's, billing details, and other integral administrative aspects of the booking or execution of groups and events).
Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.
As needed, gain knowledge of hotel's food and beverage products, pricing, presentation, and learn about the hotel's function space, audio visual, and any other details related to group and event success.
Learn and use digital sales systems and conceptual sales processes (i.e. SalesPro, Opera PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
Prepared for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
If you feel you have what it takes, then make the move and we look forward meeting you! Become a Maverick!