Sales and Account Management

Circuit Media (CM), an industry leading creative services, government staffing, and communications firm is growing. CM also serves as the parent company for Law Week Colorado which is an independent legal news outlet.  As a company that celebrates collaboration, curiosity, and delivering on time, CM’s team embodies the core belief of work hard and be kind.

Who we are looking for 

Circuit Media is seeking someone skilled in sales/marketing, with strong customer service, and an interest in legal news outlets. As part of a small but growing company this individual would need to work toward increasing our sales for Law Week and StateBill, while also supporting clients with orders and potentially troubleshooting. Our audiences consist of lawyers, the judiciary, and government so an interest or experience in these areas would be very helpful. If this sounds exciting to you, check out the job details below!

Key Responsibilities

• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

• Maintain record of sales, customer and leads 

• Explain products or services and prices, and answer questions from customers

• Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows

• Develop sales presentations or proposals to explain service specifications

• Support Law Week Subscribers by answering any subscriber questions and providing assistance via Outlook and the Law Week admin panel

• Keep State Bill Subscription Database up to date by maintaining accurate subscriber information, via the State Bill Admin portal

• Process State Bill Subscriptions to ensure accurate record keeping and reporting using Insightly, outlook and various spreadsheets

• Fill Gold Book orders for local orders or shipped order to complete the production process using a personal vehicle or shipping methods

• As needed, provide customer service and troubleshooting on subscriptions for subscribers and readers using email, process docs, and WordPress among other programs

• Additional duties as we continue to define and develop your professional position at Circuit Media

Qualifications

Knowledge, Skills, and Abilities

• Strong customer service skills to support prospective and existing clients

• Attention to detail for record keeping and database management

• Problem solving skills to support prospective and existing clients

• Analytical skills to find and pursue client leads

• Strong presentation skills to pitch and sell products to prospective clients

• Strong spoken and written English communication to explain product details to potential clients

• Tech Savvy to utilize the various platforms used internally and externally to fulfill various functions including but not limited to communication, project planning, and product management

• Ability to come up with new innovative ways to reach potential clients

• Ability to meet clients on-site per request and potentially within short notice

• Flexibility in meeting client needs and supporting internal teams as needed 

Minimum Requirements 

• High school diploma or GED

• 1-3 years of experience in sales, advertising, or related industry

• 1-3 years using a CRM to track customer interactions or other related data management systems

Preferred

• Bachelor's degree in a marketing or business related field

• 1-3 years of experience in sales specifically for a publisher, news room, or digital content creation business

• 1-3 years of experience using Insightly

• 1-3 years of experience using Google Suite, Outlook, Slack, MailChimp, and Survey Monkey.  

Benefits

• Flexible work schedule

• Remote & pet friendly!

• Unlimited PTO with 11 Paid Holidays

• Medical, Dental, and Vision insurance plans 

• For a full list of benefits ask your recruiter!

Salary: $52,800 annually, plus a 20% commission on total sales.

Job Type: Full-time

Circuit Media seeks creative problem solvers who can flex and grow as needs change and expand. There's a reason why we've been voted a top company by Colorado Companies to Watch and SHRM. Check out our social responsibility website at CircuitMedia.com/Sustainability. We are a Woman Owned Small Business (WOSB), Economically Disadvantaged Women Owned Small Business (EDWOSB), Indian Small Business Economic Enterprise (ISBEE).

Circuit Media is an equal opportunity employer and a HIRE Vets awardee.