ROOM ATTENDANT

Hotel Room Attendants are responsible for cleaning and maintaining guest rooms and guest areas to ensure a comfortable, safe, and welcoming environment. Duties include cleaning, restocking supplies, reporting maintenance issues, and delivering excellent guest service.

🛠️ Key Responsibilities

• Clean and service guest rooms: make beds, dust, vacuum, mop, scrub, disinfect, and restock amenities.

• Handle linens: replace towels, manage laundry, and maintain linen carts.

• Inspect rooms for maintenance needs and report issues promptly.

• Follow safety procedures, including proper chemical handling and OSHA/MSDS standards.

• Process lost‑and‑found items according to hotel policy.

• Respond to guest requests courteously and efficiently.

• Maintain carts, equipment, and storage areas in clean, organized condition.

🎓 Qualifications

• High school diploma or equivalent (preferred but not always required).

• Previous housekeeping experience preferred; luxury or hotel experience is a plus.

• Ability to understand and communicate in English.

• Strong attention to detail and guest‑service orientation.

💪 Physical Requirements

• Frequent bending, lifting, pushing, pulling, kneeling, and standing for long periods.

• Ability to lift 20–75 lbs depending on property requirements.

• Ability to work with cleaning chemicals safely.

🕒 Work Schedule

• Must be flexible to work weekends, holidays, and varying shifts.

🎁 Typical Benefits

Benefits vary by employer but often include:

• Health, dental, and vision insurance available

• Paid time off (PTO)

• Travel or hotel stay discounts.

  
  

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