FOH RESTAURANT MANAGER - CRAFT PUBLIC HOUSE
Our business is growing and so is our team! We're searching for an energetic leader to manage and oversee front of house operations. Craft Public House is a locally owned, high-volume restaurant serving breakfast, lunch, and dinner as well as a thriving catering and banquet service. At least two years of management experience in a similar concept is required.
Job Summary: Coordinate and oversee all activities and operations necessary to ensure a positive guest experience. Lead, direct, train, and motivate all FOH employees. Facilitate and promote a positive culture built on teamwork, respect, collaboration, diversity, equity, and inclusion.
Expectations:
- Promote, work, and act in a manner consistent with the goals and objectives of Craft Public House.
- Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to our specifications and standards.
- Strive to exceed company objectives in sales, service, quality, and appearance of facility.
- Monitor inventory levels, manage supplies, and maintain quality control of food and beverages.
- Facilitate a positive and productive working environment while ensuring effective communication and team cohesion.
- Investigate and resolve complaints as needed to ensure that our guests and employees' concerns are promptly addressed.
- Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
- Prepare all required paperwork, including schedules, reviews, forms, reports and prep lists in an organized and timely manner.
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups as needed.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and labor cost objectives are met.
- Assign duties, responsibilities, and workstations to employees in accordance with work requirements.
- Analyze operational concerns and make suggestions and/or take action to alleviate these problems.
- Collaborate with the kitchen team to create and maintain menu offerings.
- Ensure compliance with health and safety regulations and company policies.
- Competitive Base Salary
- Quarterly Bonus Opportunity
- Health, Dental, Vision & Life Insurance
- 401(k) w/Employer Matching
- Paid Time Off
- Employee discounts and perks.
For immediate consideration, please submit an updated copy of your resume and complete our online application. Once received we will be in touch to schedule an in-person interview. We appreciate your interest and look forward to meeting you.