Receptionist - Pastoral Center

# HOURS PER WEEK: 20                          

WEEKLY SCHEDULE: Tuesday and Thursday 8:30 am-4:30 pm 

POSITION SUMMARY: The Receptionist is responsible for answering all incoming calls and directs them to the appropriate person and greets and assists visitors. 

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

• Manage all incoming phone calls on a multi-line system and direct them to the appropriate person.
• Handle calls in a professional manner, providing any necessary information to the caller and the person receiving the call.
• Alert caller if the person is out of the office or unavailable to take the call. 
• Take generic information from the caller to pass on to the recipient for them to call back.
• Greet persons entering establishment, determine nature and purpose of visit, and notify proper party awaiting their guest.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Maintain professional appearance of front desk.
• Assist staff, when possible, with mail outs, filing, and document preparation.
• Carry out other duties as assigned by the Director.

·       Handle all incoming and outgoing mail, ensuring timely and accurate distribution within the office.

·       Make regular trips to the post office to drop off outgoing mail and pick up incoming correspondence, packages, or certified letters.

·       Backup coverage if MWF receptionist is not available.

 OTHER OR SHARED RESPONSIBILITIES: N/A

 THIS POSITION SUPERVISES: None

 QUALIFICATIONS TO PERFORM THE JOB SUCCESSFULLY:

 Education and/or Experience:

 Highschool Diploma or Equivalent.

General office experience preferred.

Other Skills Required:

·       Must be able to successfully complete Safe Environment training.

·       Must be able to communicate clearly by phone, in written form including email, and verbally.

·       Must be able to sit at a desk and work on a computer for prolonged periods of time.

·       Ability to understand, follow, and transmit written and oral instructions.

·       Ability to perform basic computer skills including knowledge in Microsoft Office Suite.

·       Knowledge of the Catholic Church and its teachings and values.

·       Ability to maintain confidentiality of sensitive situations and documents/ records.

·       Ability to travel in one’s own vehicle within the Diocese of Houma-Thibodaux.

·       Ability to lift up to 20 pounds.

 Taking applications until position is filled. 

The Diocese of Houma-Thibodaux is an Equal Opportunity Employer and does not discriminate against applicants or employees by reason of race, color, religion*, sex, national origin, age, disability, veteran status, genetic information of any other basis prohibited by applicable law.

*The Diocese, in its sole discretion, reserves the right to require "practicing Catholic" to be a qualification for a position.

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